Senior Administrative Assistant- Psychiatry & Mental Wellness

JOB SUMMARY:

Provides administrative support to an individual team or department within MAHEC.

SPECIFIC RESPONSIBILITIES:

• Provides administrative support to an individual team department or group in an organization.
• Collects reviews and analyzes data and prepares reports charts budgets and other presentation materials utilizing word processing spreadsheet or specialized software.
• Prepares and distributes reports or other communications on a regular schedule.
• Maintains files databases and archives of relevant records.
• Screens calls and responds to or routes routine inquiries from external or internal sources with appropriate correspondence or other messaging.
• Schedules and coordinates meetings travel and other group activities.
• Manages expense reporting invoicing office supply inventory or other routine processes.

This role description is a general description of the essential job functions. It is not intended to describe all the duties the Administrative Assistant may perform.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals whether it be a colleague patient or patients family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties especially in complex and difficult situations to ultimately provide the best care possible to our patients and their families.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills critical thinking skills confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

• HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHECs organizational training. Finally the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

• Interpersonal Skills

Showing the ability to meet difficult situations with grace professionalism and understanding. Within your area of expertise showing respect and showing empathy where appropriate with your colleagues patients and their family at all times even when its most difficult to do so. This is done in part by effective listening being your authentic self showing responsibility and dependability and being patient with others.

• Organizational Values

Adherence to MAHECs founding principles and incorporating them every day. This includes among others having integrity and accountability reverence for other cultures and equitable practices ability to manage change and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

• Problem Solving

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

• COMPUTER
  • Excellent skills in Microsoft Office including Word Excel PowerPoint and database applications required.
• FOREIGN LANGUAGE
  • Spanish speaking skills preferred.

PHYSICAL DEMANDS

• Sedentary - Very light energy level: Lift 10 lbs box overhead Lift and Carry 15 lbs Push/Pull 20 lbs cart
• Frequent (34 - 66% of Workday)

SUPERVISORY RESPONSIBILITIES:

• Not Applicable.

EDUCATION AND EXPERIENCE

• MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent 3 years or relevant experience or a comparable combination of education and relevant experience required. Relevant experience includes secretarial administrative and scheduling experience preferably within a medical or other health-related field.
• PREFERRED QUALIFICATIONS:

REQUIRED LICENSES:

• Valid drivers license.

SCHEDULE:

Regular attendance on-site is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend holiday or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.

POSITION COMPENSATION:

$24.90/hour full time full benefits available

At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.