Debit Product Management Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Debit Product team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Debit Product is modernizing secure seamless future-ready debit experiences in the branch through a multi-year roadmap partnering across LOBs to support key servicing and transaction activities (e.g. authentication system access communications and forms). Were seeking a Product Manager to lead end-to-end delivery of debit-focused authentication (biometrics digital credentials omni-channel) from discovery through launch improving customer and employee journeys driving operational efficiency across a 5000-branch network and adapting quickly while managing risk and changing priorities.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
• Partners with technology and architecture teams to define secure scalable solution designs and ensure alignment to enterprise standards
• Leads end-to-end execution from concept to launch including UAT readiness go-to-market planning and post-launch adoption measurement
• Identifies operational and experience pain points across branch journeys and prioritizes enhancements that improve efficiency and reduce friction
• Manages risks dependencies and trade-offs across stakeholders ensuring timely decisions and clear communication of impacts
• Establishes product requirements and acceptance criteria translating customer needs into actionable user stories and epics

Required qualifications capabilities and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle design and data analytics
• Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
• Strong stakeholder management skills with the ability to influence outcomes across business technology operations and control partners
• Demonstrated ability to define monitor and act on KPIs/OKRs using data to drive prioritization and continuous improvement
• Experience delivering secure authentication or identity capabilities with an understanding of risk controls and customer experience trade-offs
• Excellent written and verbal communication skills including the ability to create clear narratives roadmaps and executive-ready updates

Preferred qualifications capabilities and skills

• Demonstrated prior experience working in a highly matrixed complex organization
• Experience with branch servicing or frontline employee workflows and the operational realities of distributed networks
• Experience partnering with cybersecurity fraud risk and compliance teams to deliver solutions that meet control requirements
• Track record of driving platform modernization or legacy migration efforts while maintaining stability and resiliency
• Demonstrated ability to lead through ambiguity and manage competing priorities across a multi-year roadmap
• Experience with agile delivery practices and tools (e.g. Scrum/Kanban backlog hygiene release planning)