Front Desk Coordinator

Who We Are:

AtJonnyPops our team is empowered to make an impact at work every day from producing high-quality innovative frozen novelties to spreading kindness onepopat a time. We look for bright and ambitious individuals who seek out challenges thrive in fast-paced and high-growth environments align with our core values and get fulfilment from seeing their work transform the world around them.

Based in Elk River MNJonnyPopsdevelops manufactures distributes and markets frozen novelties. Retailers from coast to coast including Target Costco Publix Kroger Cub along with thousands of regional and local grocers makeJonnyPopspart of their assortment.

Growing from a dorm room start-up in 2012JonnyPopsmission is to make A Better Pop for a Better World!JonnyPopsleads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes akinddeed spreading kindness every day.

JoiningJonnyPopsis an exciting opportunity to be part ofhigh-growth brand and have a direct impact on the companys success. Join our team and help us makeA Better Pop for a Better World!

Job Summary

The Front Desk Coordinator is the first point of contact for visitors andemployees;the ideal candidate will provide exceptional customer service while efficiently managing front desk operations. The responsibilities include ensuring the office is organized andoperatingefficiently while also streamlining processes to enhance productivity for all employees. Additionally you will play a key role in supporting essential business functions including a rapidly growing business and successful candidates will enjoy afast-pacedenvironment with an ability to make an

impact each and every day.

Essential Duties and Responsibilities

• Greet visitors andassistthem while ensuring compliance with the visitor policy when entering the manufacturing facility.

• Oversee front desk operations including answering and directing phone calls emails and inquiries as well as managing scheduling and providing administrative support

• Sort the incoming maildistributeand scan as needed.

• Prepare outgoing mailincludecertified mail as needed.

• Provide support for various office tasks and employee events as needed including sending birthday cards to all employees in the manufacturing facility.

• Maintain office supplies stock the fridge and coffee station with beverages coffee cups k-cupsmaintainbeveragessnacksand kitchen supplies for the office.

• Ensure the reception area and office spaces are clean and organized for all employees in coordination with the facility janitor.

• Publish weekly updates to RedZone the Companys connected workforce solution -utilizingpowerpointand gaining insight from across the team.

• Manage andmaintainoffice access cards for employees

• Enhance the employee experience through daily interactions. Spanish-speaking ability isdesired.

• Review and become familiar with theemployeehandbook and facility policies.

• Support on-site production staff meetings including on theoff-shiftsas needed

• Partner with Office Manager and cross-functional employees as needed to support engagement programs to foster a positive workplace experience

• Other duties as assigned

KeySkills and Values

• Must be well-organized with high attention to detail and accuracy

• Excellent communication skills-in person on the telephone and in writing

• An attitude and commitment toJonnyPopskindness and community values

• Adaptable resilient flexible fast-paced/sense of urgency.

• Ability to recognize when a matter needs attention take responsibility and prioritize tasks

• Extroverted and enjoys engaging with many people

• Maintaina high levelof professional standards (honesty integrity professional appearance and demeanor dependability and conflict resolution)

• Spanish language speaking skills strongly preferred

• Competency in MS Excel MS Word Outlook is a plus

Physical Demands and Work Environment

Physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employeeis required tostand sit walk use hands to finger handle or feel objectstoolsor controls; talk and hear and reach with hands or arms. The employee isfrequentlyrequired to climb or balance and stoop kneel crouch or crawl. The employee occasionally lifts and/or moves up to 30 lbs. Works comfortably in a variable temperature environment. While performing the duties of this job the employeeregularly workson a manufacturing plant floor.

Food Safety Responsibilities

• Ensure all food safety protocols and GMPs are met while executing tasks relevant torole.

• Clearly reflect food safety and quality as part of the JP brand when planning and executing projects and while interacting with relevant external and internal stakeholders.

Minimum Qualifications

• Work from the office 5 days a week duringthe hours of 8:00 am 1:00pmor 12:00 pm 5:00 pmincluding flexing schedule as needed for off-shift support

• Lifting requirements up to30lbs

• Willing to travel to all offices across the Metro area.

• Connection to Elk River community and/or local residence strongly preferred.

• Fluency in Spanish ispreferred.

• Proficiencyin Learning Management Systems (LMS) RedZone MS Office Suite and other training tools.

• Ability to assess training needs evaluate program effectiveness and make improvements based on feedback and performance data.

• In-depth understanding of food manufacturing processes equipment safety and regulatory compliance.

• Detail-oriented with a focus on accuracy safety and compliance.

• Strong problem-solving skills with the ability to adapt training content to meet evolving operational needs.

• Ability to work independently and as part of a team to achieve training goals.

Food Safety Responsibilities

• Ensure all food safety protocols and GMPs are met while executing tasks relevant to role.

• Clearly reflect food safety and quality as part of the JP brand when planning and executing projects and while interacting with relevant external and internal stakeholders.

Work Environment

• Primarily on-site within a corporate office.

• May require occasional travel for external training or meetings.

• Ability to work in environments that may include exposure to noise machinery and temperature variations.

JonnyPops offers a competitive benefits package which includes the following:

• Medical/Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• FSA
• DCFSA
• Life & AD&D Insurance
• Short & Long Term Disability
• FTO/PTO
• EAP Programs
• Paid Holidays
• Employee Referral Program
• Sick & Safe Leave
• 401k
• Company Sponsored Meal Plan

* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.