Ticketing Inside Sales Associate 2026

Baltimore RavensInside Sales Associate 2026-2027(Baltimore MD)GENERAL DESCRIPTION: This internship is intended to develop sales skills and provide experience for future success. We are committed to providing members of our team with a strong foundation to build a career in the sports industry whether with the Ravens or elsewhere. Inside Sales Associates will benefit from an on-going training program where we will coach best practices sales techniques and valuable skills to be successful in the sports FRAME:July 2026 - June 2027 (12 months)EXPECTED HOURS:Inside Sales Associates will typically work a minimum of 35-40 hours per week during normal business hours. Hours can increase based on availability volume of work needed to complete event schedules and how well the Associate has performed the duties assigned. Hours will increase in conjunction with stadium events and Ravens home football DUTIES & RESPONSIBILITIES:Selling a full menu of ticket-related products including but not limited to Permanent Seat Licenses (and associated full season tickets) hospitality packages premium club memberships and 40 calls/day from qualified lists provided. Encouraged to generate personal leads through referrals networking social selling and effective and develop new business by regularly pitching new prospects through in-stadium visits external appointments virtual sales appointments/tours phone prospecting social selling and outside events (in-person & virtual) with the purpose of selling ticket packages networking gathering leads and excellent service through effectively following up with customers and prospective customers to build relationships and drive handle incoming sales calls from prospective clients for all ticket sales or exceeding established sales goals for all ticket positively to a competitive sales team culture and ticket office in weekly sales team meetings and coaching the Ravens professionally to support ticket sales efforts and promotional initiatives for all home games and assigned events while interacting with clients and prospects at sales tables or via seat inbound phone coverage to assist organizations strong customer EDUCATION AND/OR EXPERIENCE:Bachelors degreePast experience or internships with a team college or in the sales industry is preferredREQUISITE ABILITIES AND/OR SKILLS:Strong organizational skills time management skills and attention to detail requiredStrong verbal and written communication skillsAbility to work collaboratively with others establish a rapport and build strong interpersonal relationshipsAvailability and willingness to work extended hours including nights and weekends as well as games and events as necessaryFamiliarity with Baltimore area and market a significant bonusTicketing system and Salesforce CRM experience a bonusMicrosoft Office Outlook Excel Word PowerPoint and other related computer skills requiredEXPECTATIONS:Perform duties as outlined by the Ravens Organizational Mission Common Purpose and Quality Standards provided upon your acceptance to the Inside Sales program. Project a professional image in all interactions with customers and fellow Ravens on time and perform your duties within your scheduled to winning and have fun!ATTIRE: Business casual unless otherwise (with limited bonus and commission opportunities) hour overtime eligibleDaily meals providedCompany paid health insuranceComp tickets for home gamesHealth & Wellness LeaveWellness Classes / Gym AccessAPPLICATION PROCESSTo be considered for this role applicants must:Upload and submit a resume AND cover letterComplete the required additional screening questions as part of the applicationApplicants who do not include all required information will be removed from moving forward will receive an email to complete a video interview. Please follow the instructions in the email within 5 days of receiving it to complete your screening interview in order to continue to be considered for you are selected for an interview we will contact you. No follow-up phone calls or emails inquiring about the position will be an equal opportunity employer we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities sexual orientations gender identities socio economic status as well as military veterans and individuals with disabilities to apply.