Medical Office Assistant Children's Care

Your experience matters

Rutherford Regional Health System is part of Lifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Office Assistantjoining our team youre embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

At Rutherford Childrens Care we offer pediatric services for children from birth through adolesence. This care includes everything from routine checkups and vaccinations to treatment for specific illnesses. Our experienced pediatricians and mid-level providers partner with parents to help support healthy growth and development.

How youll contribute

A Medical Office Assistant who excels in this role:

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
• Complete pre-appointment checklists and prepares accordingly.
• Places answers and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests including reviewing files and records answering inquiries and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.
• Completes other tasks within scope of position as delegated by the practice leads supervisors managers and Market director. .

Schedule: Full Time Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits: Multiple levels of medical dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What were looking for

• Applicants should have a high school diploma or equivalent.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

More about Rutherford Regional Health System

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring professional environment through the teamwork of our medical staff and employees.

EEOC Statement

Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran