Network IT Support Engineer- Contract- Anjar, Kutch Gujrat

Kutch - India

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

RESPONSIBILITIES: Diagnose and troubleshoot complex hardware software and network issues escalating as necessary.

Provide technical support for desktops laptops mobile devices and peripherals both in-person and remotely.

Install configure and maintain operating systems software applications and system updates.

Assist with advanced system configurations including imaging and deployment of desktops and laptops.

Maintain network connectivity resolving issues related to VPN Wi-Fi and wired connections.

Collaborate with vendor IT teams (network security server) to resolve cross-functional issues.

Coordination with Boston office and vendors regarding all IT-related matters including AV networks telephones and other relevant IT areas.

Participate in IT projects such as system migrations software deployments and infrastructure upgrades.

Provide user education and training on IT systems applications and best practices.

Maintain accurate records of issues and solutions in a ticketing system.

Manage and maintain IT asset inventories ensuring proper documentation and lifecycle management.

Monitor and implement security protocols to protect IT infrastructure.

Offer guidance to other Desktop Technicians.

Required Skills:

IT support Desktop Hardware Service Desk Help Desk Firewall Network Engineer Technician

RESPONSIBILITIES: Diagnose and troubleshoot complex hardware software and network issues escalating as necessary. Provide technical support for desktops laptops mobile devices and peripherals both in-person and remotely. Install configure and maintain operating systems software applications and s...