Front Desk Representative- Family Practice

Schedule: Monday through Friday varied daylight hours.

Conemaugh Memorial Medical Center is seeking a full-time Front Desk Representative

TheFront Desk Representative will update policies and procedures to keep practices in compliance within federal and state regulations. Ensures that all necessary demographic billing and clinical information is obtained and entered in the registration system with timeliness and accuracy. Greet patients and handle check-in/check-out process including use of Clockwise system.

Other Duties include:

• Enter demographics and scan patient information into EMR and properly log patient into system

• Verify patient demographic and insurance information updating as needed

• Collect patient payments

• Answer and respond to inquiries; forward messages from patients pharmacies and other providers to clinical staff according to company protocol

• Maintain accurate accounting of cash drawer during shift

• Call patients to follow up on their visit to MAUC as needed

• Maintain cleanliness and functionality of office particularly lobby and registration area

• Other duties as required

Required Skills-Critical thinking skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to read write and perform basic mathematical functions. Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff. Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management EMR and Clockwise software accurately and efficiently. Organized detail-oriented and able to work well under pressure. Efficient and accurate completion of daily tasks and data entry. Professional appearance and manner. Knowledge of insurance/medical terms and policies preferred but not required.

Education:Minimum Education High school diploma or equivalent is required.

Who We Are:

People are our passion and purpose. Conemaugh Health System is the largest healthcare provider in west central Pennsylvania serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff a network of hospitals specialty clinics and patient focused programs. Conemaugh Health System employs over 5000 clinical and non-clinical staff and over 450 physicians committed to providing the ideal patient experience.

Why Choose Us:

• Health (Medical Dental Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental physical and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

Reports to: Practice Manager
FLSA: Non-exempt

EEOC Statement:

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

LifePoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses 32 rehabilitation and behavioral health hospitals and more than 170 additional sites of care across the healthcare continuum such as acute rehabilitation units outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.