Operations Analyst, Health IT

Schedule: Days: M-F

Job Location Type: Onsite in Brentwood TN

This position is: Onsite

Travel requirements: Up to 25%

Your experience matters

At Lifepoint Health we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team youll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

More about our team

The Auditor will participate in and document walkthroughs prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan. Responsible for demonstrating a basic understanding of accounting and auditing including Sarbanes-Oxley compliance and compliance with other applicable regulations.

How youll contribute

An Operations Analystwho excels in this role:

Business & Systems Analysis

• Elicit analyze and document business requirements functional needs and process workflows.

• Evaluate existing systems and processes to identify gaps risks or opportunities for improvement.

• Translate business needs into clear specifications documentation or work requests for technical teams.

Operational & Platform Support

• Support IT managed platforms and systems through analysis documentation and coordination activities.

• Assist with system configuration access management data maintenance or administrative support tasks as appropriate.

• Help troubleshoot issues by coordinating with technical teams and vendors to identify root causes and resolution paths.

Process Documentation & Governance

• Create and maintain process documentation workflows SOPs and reference materials.

• Ensure documentation remains current and reflects changes to systems processes or support models.

• Support adherence to established standards controls and operational practices.

Change & Enhancement Support

• Review and assess enhancement change or improvement requests for feasibility scope and effort.

• Assist in prioritizing discussions by providing analysis of impact dependencies and risks.

• Support planning and coordination of approved changes through execution and validation.

Stakeholder & Vendor Coordination

• Serve as a liaison between business partners IT teams and external vendors.

• Support communication follow up and issue tracking across stakeholders.

• Assist in documenting roles responsibilities and support expectations.

Reporting & Continuous Improvement

• Track activities dependencies and outcomes related to assigned initiatives.

• Provide status updates analysis and documentation to leadership as needed.

• Participate in continuous improvement efforts to enhance system effectiveness and operational efficiency.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.

• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.

• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for

EDUCATION

• Associate degree in Business Information Technology or a related field required; Bachelors degree preferred.

EXPERIENCE

• 24 years of experience in business analysis systems analysis IT operations support or a related role.

• Experience supporting enterprise systems or IT platforms preferred.

CERTIFICATIONS / LICENSURE

• Relevant certifications (e.g. ITIL Business Analysis Service Management Lean) are a plus but not required.

EEOC Statement

Lifepoint Healthis an Equal Opportunity Employer.Lifepoint Healthis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.