HPM Service Leader
Job Summary
Job Title
HPM Service LeaderJob Description
HPM Service Leader
Your role:
- Lead the overall HPM service business strategy creation and operational execution
- Responsible for the HPM service financial performance in charge of HPM service P&L
- Responsible for the go-to-market strategies service portfolio in creation of integral value propositions driving profitable growth
- Managing Maintenance Services delivery performance compliance and quality towards customers
- Driving optimal Customer Experience (NPS) against contractually agreed customer service levels
- Ensuring compliance with all Services delivery processes in line with Q&R policies
- Drive performance culture by LEAN empowerment of service team
- Recruit and develop HPM service team with med-tech backgrounds fostering a high-performance culture through coaching and people development plan
- Compliance and risk control in service business
Youre the right fit if:
- Integrity Culture champion to engage and inspire team to win
- Proven business acumen in the Med-tech industry especially with experience in service sales and team management
- Proven record in P&L responsibilities
- Great attention on compliance and have good track record
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more