Business Support Officer (30 hours)

This is a varied hands-on position at the heart of our business. As our Business Support Officer youll play a key role in keeping day-to-day operations running smoothly while supporting our customers and team.  This role is part time 30 hours across 5 days.

Youll act as the central coordination point across the business managing enquiries supporting customers assisting with administration and finance and helping ensure everything stays aligned and on track.  Key responsibilities include:

• Providing day-to-day administrative and operational support
• Acting as the first point of contact for customers product users and partners
• Coordinating calls appointments and customer enquiries
• Supporting the delivery and operation of NZLW products and systems
• Maintaining accurate records databases and reporting
• Assisting with invoicing creditors and basic financial tasks
• Supporting sales and marketing activities including maintaining digital content
• Managing office supplies systems and general upkeep

This is a role where no two days are the same and where your ability to stay organised proactive and customer-focused will make a real impact.

Qualifications :

Youre a capable detail-oriented professional who enjoys variety and takes pride in keeping things running smoothly. Youre comfortable juggling multiple priorities and thrive in a small team where everyone pitches in.  Youll bring:

• Strong administrative and organisational skills
• Excellent communication both written and verbal
• Confidence using Microsoft Office or Google Workspace (especially Excel/Sheets)
• Experience with databases and maintaining accurate records
• Basic accounting knowledge (invoicing reconciliation Xero or similar is a bonus)
• A proactive problem-solving mindset
• High attention to detail and strong customer focus
• Flexibility and a practical hands-on approach
• Experience with digital tools CRM systems or social media/business platforms will be an advantage.

Additional Information :

Why Join Us

• Varied all-round role with real responsibility
• Work closely with an experienced and supportive team
• Be part of a growing business making a meaningful impact
• Opportunity to build your skills across operations customer support and business coordination

If youre looking for a role where you can make a genuine contribution and be part of a tight-knit team wed love to hear from you.  Apply today!

Remote Work :

No

Employment Type :

Part-time