Junior Evaluation Quality Manager
Department:
Job Summary
Join our team to oversee and optimize our vehicle return process. You will troubleshoot operational blockers with local teams validate incoming cases for policy compliance and proactively expedite delayed claims alongside cross-functional stakeholders. As a key decision-maker you will review and authorize full refund requests. Additionally you will maintain vital reporting documents and distribute weekly performance updates. We are seeking a proactive problem-solver to drive efficient operations!
Responsibilities:
- Maintain and optimize the vehicle return process to ensure smooth operations.
- Identify operational blockers and proactively collaborate with local teams to implement effective solutions.
- Review and validate incoming cases for accuracy and policy compliance.
- Proactively follow up with cross-functional stakeholders to expedite delayed cases and ensure timely resolutions.
- Act as the primary decision-maker for reviewing and authorizing full refund requests.
- Send weekly reports & maintain reporting documents
Qualifications :
Qualifications:
- Ability to communicate in English. German or other languages is a bonus.
- Professionalism precision reliability and high attention to detail ability to think independently
- Very good written and verbal communication skills with a proven ability to engage and influence cross-functional stakeholders.
- Good PC skills G-Mail Google sheets
- Quality focused mentality.
Additional Information :
The place of work will be at the headquarters of AUTO1 Albania Rruga Dritan Hoxha Laprake and the shifts provide a total of 40 hours per week from Monday to Friday.
If you think you are the right candidate please apply by uploading your CV.
Email:
Phone Number:
Remote Work :
No
Employment Type :
Full-time
About Company
AUTO1.com is Europes largest wholesale platform for used cars. More than 60,000 partner dealers in over 30 countries actively digitize their used car business with AUTO1.com technologies and services. Buyers have access to a cross-brand inventory of over 30,000 inspected used cars. S ... View more