Associate Billing Analyst Remote

Shift: Monday-Friday 8am to 5pm or 9am -6pm EST

The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firms e-billed clients. Excellent communication and a high level of professional service to management attorneys and other staff is required to succeed in this role. Must have a high level of customer service professionalism and interpersonal skills. The role requires various interactions with all levels of management amid a fast-paced deadline driven environment.

(* denotes an essential function)

• *Work directly with the clients E-billing Manager on any ad-hoc e-bill related management/client requests
• *Responsible for the submission of electronic invoices and accruals to clients on monthly basis overseeing the transition of clients to e-billing and providing follow-up support to attorneys and clients in all aspects related to electronic billing
• *Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines internal protocol and firms guidelines are followed during submission process
• *Act as liaison between billing attorney/secretarial staff and clients staff assigned to electronic billing by providing expert level subject matter support
• *Liaise with billing attorney/secretary and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
• *Populate maintain and update data for assigned clients in the billing system and clients external web applications; ensure all relevant information is updated and correlated in the firms billing system
• *Work collaboratively with departments supervisor to support e-billing systems by adding/removing user accounts resetting passwords assigning proper security levels entering budgets status reports and matter profiles in various sub-systems
• Perform ad hoc analyses of complex client accounts regarding collections rates and reduced and rejected invoices

Qualifications :

• Associate degree or advanced degree preferred with concentration in Business Accounting or Finance. Commensurate experience may be considered in lieu of education based upon candidates overall employment history
• 1 years of e-billing experience within a corporate law department or law firm.
• Knowledge of legal billing and Middleware systems a plus (i.e. Legal Exchange Ty Metrix 360 Legal-X Serengeti/Legal Tracker)
• Proven knowledge and experience with BillBlast.
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus.
• Proficiency with Windows-based software and Microsoft Applications such as Excel Word and Outlook and ability to create edit and present complex data analyses and ad hoc reports.
• Strong reading comprehension analytical and problem-solving skills.
• Multi-task use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment and successfully prioritize and adapt to changing demands.
• Able to influence/steer at a senior and executive level within and outside client groups

Additional Information :

The pay range for this role at the noted RRD location is $28 to $30 / hour. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

#WLOH

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans

Remote Work :

Yes

Employment Type :

Full-time