Sales Coordinator

General Responsibilities

• Effectively utilises software applications and communication tools that are used to facilitate the collection and cataloguing of market information for the purposes of generating sales leads and sales
• Effectively manages processes and systems that enable Sales to be generated and guests to be comfortably accommodated to the highest standards of the hotel
• Effectively utilises property management software and tools to monitor the preferences of Hotel Guests and works to produce appropriate Sales and Promotional strategies
• Ensures that all enquiries are responded to that accurate quotations are generated and sent to clients within the specified time frame
• Ensures that all Revenue Reports Daily Pick-Up reports Sales Activity Strategy Adjustment reports are accurately produced with the specific time frame
• Takes responsibility for the performance of the Sales functions of the hotel
• Attends trade shows and Sales events to Showcase the Group to the Market
• Ensure that annual planner is kept up to date re sales meeting minutes  Assist with travel arrangements
•  Provide administrative support on a one-to -one basis.
• Assist managers to make the best use of their time by dealing with administrative tasks
•  Liaise with clients suppliers and other staff
• Devise and maintain office systems including data management filing etc.
•   Arrange travel and accommodation and occasionally travel with the manager to provide general assistance during presentation
• Comply with company safety regulations rules policies and procedures at all times.
•  Familiarise yourself with the company vision and values which link to our model of desired behaviours that we expect all employees to display.
•  Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
•  Ability to work as part of a diverse team with colleagues from different viewpoints cultures and countries

Customer Specific Responsibilities

• Ensure world-class service is delivered to the Guest by collaborating with the 3rd Party Distributors on all matters impacting Bookings and the Guest Service provision
• Together with the relevant teams and specialists ensures that policies processes and standards directly affecting the Guests do reflect their safety security concerns and preferences
• Assists with the implementation and monitoring of processes and systems that ensure the highest levels of confidentiality and security of information

People Specific Responsibilities

• Supports an environment that contributes to positive employee engagement and commitment to the job
• Promote and maintain compliance and awareness of health safety and security issues in accordance with applicable legislation and best practice

Finance Specific Responsibilities

• Works to ensure that REVPAR targets are consistently achieved or surpassed.
• Looks for opportunities to prevent damage of equipment and reduce the consumption of stock without affecting quality
• Works to ensure that Sales Up/Cross-sell targets are consistently achieved
• Helps to reduce the cost of distribution by finding new less expensive means of delivering business

Qualifications :

• 3 Years of experience in the Sales operations of a luxury hotel
• Proficient user of OPERA
• Proficient in the application of Up-Sell and Cross-Sell strategies
• Hospitality Management Qualification or relevant prior experience.
• Extensive Background in Sales

Additional Information :

What awaits you...

• The opportunity to join an international and innovative and fast-growing group.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.
• Should you not receive any feedback within 2 weeks please consider your application unsuccessful

Remote Work :

No

Employment Type :

Full-time