Workforce Analyst

Current Employees:

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The University of Miami/UHealth Department of Patient Access as an exciting opportunity for a full time Workforce Analyst to work remote.

Core Job Summary:

The Workforce Analyst is responsible for creating operating reports to assist leadership in managing their daily operations. Creates ad-hoc analysis of clinical activity and operations with a goal of maximizing access to and utilization of services. The analyst reporting accesses processes and data to analyze communicates and identifies opportunities to meet patient demands.

Core Responsibilities:

• Creates and presents reports and tools to department staff and leadership and ensures that information provided is understood and used appropriately.

• Analyzes clinical performance in order to facilitate patient access to care.

• Monitors utilization and demand metric and makes recommendations.

• Documents business process improvements.

• Monitors overbooking and under-booking of provider schedules.

• Provides support to departments performing quality assurance checks on assigned schedules.

• Supports the labor negotiation process by collecting information from HR systems and other sources as appropriate.

• Coordinates and oversees team initiatives and projects.

• Provides coaching and training to less experienced analysts as needed.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• High School Diploma or equivalent

• Minimum 2 years of relevant experience

Knowledge Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze organize and prioritize work under pressure while meeting deadlines.

• Ability to work independently and/or in a collaborative environment.

• Proficiency in computer software (i.e. Microsoft Office).

Any relevant education certifications and/or work experience may be considered

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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