Technical Support Advisor

Technical Support Advisor (Danish-speaking) Audiovisual Entertainment
On-site Málaga Spain

Full-time MondayFriday (09:0018:00)

Join a Team That Powers the Brands of the Future

Step into a role where innovation meets customer experience. As a Technical Support Advisor youll be part of a high-performing international team supporting cutting-edge audiovisual and consumer electronics products. From smart displays to wireless audio systems youll help customers get the most out of their technologywhile building a future-proof career in tech.

Your Mission

Be the go-to expert for customers seeking technical guidance and solutions:

• Deliver exceptional technical support via phone and email in a professional friendly manner

• Diagnose and resolve complex technical issues through active listening and targeted questioning

• Provide accurate efficient and customer-centric solutions using internal tools and training

• Document all interactions clearly to ensure service excellence and continuity

• Stay up to date with the latest developments in consumer electronics networks and AV technology

What You Bring

Essential Requirements:

• Bilingual/Proficient Danish Advanced English

• Background in ICT or technical education

• Solid understanding of network architecture & consumer electronics (e.g. wireless audio smart devices)

• Good command of MS Office tools

• Strong communication analytical thinking and problem-solving skills

• Customer-focused mindset with excellent phone etiquette

Nice to Have:

• Previous experience in a technical support role

• Exposure to B2C or B2B environments

• Strong technical curiosity and hands-on mindset

Whats in It for You

• Permanent contract (39h/week)

• Salary: 21428 gross/year up to 1800 bonus/year

• Modern office in Benalmádena (Málaga)

• Fully paid training continuous learning & certifications

• Clear career growth opportunities within an international environment

• Relocation support for international candidates (up to 500*)

Relocation Bonus Policy

• Leave within 6 months repay 100%

• Leave within 712 months repay 50%

Hiring Process Fast & Transparent

We respect your time and keep things moving:

1. Apply now feedback within 48 hours

2. Screening call with recruiter & project lead

3. HR interview technical assessment

4. Final interview with hiring manager

5. Offer & onboarding

Why This Role

This is more than just a support jobits your gateway into the fast-growing world of tech and audiovisual innovation. If you enjoy solving problems working with the latest gadgets and delivering outstanding customer experiences this opportunity is built for you.

Apply today and become a game-changer in tech support!