Remote Czech speaking Customer Service Specialist
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Braga Portugal (remote)
Work Setup: Fully remote
Languages Required: Czech and English
Start Date: 7 May 2026
Schedule: Monday to Friday 08:0017:00 (weekends off)
Contract Type: Permanent contract (standard conditions apply)
Compensation: Base salary over 14 months
Additional Benefits: 45 monthly complexity bonus (paid over 11 months)
Relocation: Not provided.
About the Position
Join a Czech-speaking customer service team supporting automotive digital this role you will assist customers with inquiries related to digital tools and services in the automotive sector ensuring a smooth and efficient user experience.
Key Responsibilities
Provide support in Czech via digital channels (such as phone email or chat)
Assist customers with questions related to automotive digital services
Resolve issues efficiently while maintaining a high level of customer satisfaction
Follow internal processes and escalation procedures
Accurately document all interactions in internal systems
Candidate Profile
Fluency in Czech
Good command of English
Strong communication and problem-solving skills
Customer service experience is an advantage
Comfortable working remotely and independently
Must already reside in Portugal
What Youll Get
Base salary 14 months
45 monthly complexity bonus (11 months)
Fixed weekday schedule with weekends off
Remote work setup
