Salesforce Marketing Cloud Developer
Baltimore, MD - USA
Job Summary
Overview
We are seeking a Salesforce Marketing Cloud Developer to support campaign development automation and messaging solutions across email and SMS channels. This role involves working within a structured environment and collaborating with cross-functional teams to deliver reliable communication workflows.
Key Responsibilities- Configure and support Salesforce Marketing Cloud modules including Email Studio Journey Builder Automation Studio Content Builder and MobileConnect
- Assist with SMS setup including keyword configuration opt-in/opt-out processes and compliance requirements
- Develop and manage automated journeys triggered communications and scheduled campaigns
- Build and maintain data extensions audience segmentation and SQL queries
- Implement dynamic and personalized content using AMPscript
- Support integrations between Marketing Cloud and other enterprise systems
- Troubleshoot issues related to campaigns data and automation processes
- Follow established governance security and compliance standards
- Prepare technical documentation and support knowledge transfer activities
- Bachelors degree in Computer Science Information Systems Engineering Business or related field or equivalent experience
- Minimum 3 years of hands-on experience with Salesforce Marketing Cloud
- Experience with AMPscript and SQL within Marketing Cloud
- Familiarity with SMS messaging and consent management practices
- Understanding of data privacy security and compliance standards
- Ability to work effectively in a structured team environment
- 5 years of experience in Salesforce with a focus on Marketing Cloud
- Salesforce Marketing Cloud Developer or Consultant certification
- Experience with MobileConnect and SMS configuration processes
- Experience working with public sector or regulated environments
- Knowledge of accessibility standards such as WCAG or Section 508
- Experience integrating Marketing Cloud with Salesforce CRM
- Experience supporting government or healthcare organizations is a plus
- Strong problem-solving and communication skills are preferred