System Support Admin

System Support Admin

CharlotteNC

Only W2

Position Overview:
We are seeking a IT Administrator to support day-to-day IT operations and ensure the stability security and efficiency of our technology environment. This role will provide hands-on technical support assist with system maintenance and help manage hardware software and network resources during the contract period.

Key Responsibilities:

• Provide technical support to end users (hardware software and network issues)
• Install configure and maintain desktops laptops printers and mobile devices
• Manage user accounts permissions and access in accordance with company policies
• Monitor system performance and troubleshoot issues proactively
• Assist with network administration including basic configuration and connectivity troubleshooting
• Support software deployments updates and patch management
• Maintain IT documentation asset inventory and support logs
• Ensure adherence to security protocols and assist with basic cybersecurity measures
• Collaborate with internal teams or external vendors as needed

Qualifications:

• Proven experience in an IT support or systems administration role
• Strong knowledge of Windows macOS Linux environments
• Familiarity with Microsoft 365 Active Directory and common business applications
• Basic understanding of networking concepts (TCP/IP DNS DHCP)
• Ability to troubleshoot technical issues efficiently and communicate solutions clearly
• Strong organizational and time management skills
• Relevant certifications (e.g. CompTIA A Network) are a plus

Preferred Skills:

• Experience with cloud platforms (e.g. Azure AWS)
• Familiarity with remote support tools and ticketing systems
• Basic scripting or automation knowledge (PowerShell Bash)

Work Environment:

• Fast-paced collaborative environment
• May require occasional after-hours support depending on business needs