Software Engineer, Sr
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Senior Digital Experience Engineer (DEX Architect) with deep experience in ControlUp to design implement and optimize digital experience monitoring and remediation solutions for enterprise environments.
In this role you will serve as a technical leader focused on ControlUp architecture experience analytics and automation ensuring digital workplace environments are proactively monitored optimized and continuously improved. You will work closely with customers and internal teams to translate experience data into actionable insights that improve performance reliability and enduser satisfaction.
The ideal candidate is both highly technical and customerfacing with strong communication skills and the ability to operate at an architect level-owning design decisions guiding best practices and driving measurable outcomes through ControlUpbased solutions.
Required Qualifications
- 7 years of experience in Digital Workplace EUC DEX or Desktop Engineering roles
- 4 years of handson experience with ControlUp in enterprise environments
- Strong experience with ControlUp RealTime ControlUp Insights and/or ControlUp Edge DX
- Solid understanding of endpoint performance user experience monitoring and remediation concepts
- Advanced PowerShell scripting skills for automation and proactive issue resolution
- Experience supporting largescale environments with thousands of endpoints
- Strong troubleshooting skills across Windows endpoint and VDI environments
Technical & Architectural Skills
- Expertise in Windows endpoint management; macOS experience a plus
- Experience with VDI platforms (Citrix and/or VMware)
- Ability to design and maintain scalable reliable DEX architectures
- Experience integrating ControlUp with modern endpoint management ITSM or automation platforms (e.g. Intune Jamf ServiceNow Remedy Power BI)
- Strong understanding of enterprise infrastructure fundamentals (networking identity security basics)
Communication & Professional Skills
- Excellent verbal and written communication skills
- Comfortable presenting technical findings to both technical and nontechnical audiences
- Proven ability to work directly with customers and stakeholders in an advisory capacity
- Strong analytical mindset with the ability to turn data into clear actionable recommendations
Preferred Qualifications
- Experience with additional DEX platforms (e.g. Nexthink Aternity)
- Familiarity with experiencebased metrics such as XLAs or user sentiment analysis
- Exposure to automation selfhealing endpoints or AIdriven analytics
- Experience contributing to solution design platform standardization or transformation initiatives
Education
- Bachelors degree in Computer Science Information Technology or equivalent work experience
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Required Experience:
Senior IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
