ATG Consultant with support
Northbrook, IL - USA
Job Summary
Job Summary:
We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications hybrid environments and cloud-based application support. The ideal candidate will have a solid background in production support performance troubleshooting and monitoring along with hands-on experience in ATG Commerce platforms and modern microservices architectures.
Key Responsibilities:
- Provide end-to-end production support for ATG-based e-commerce applications across Dev QA and Production environments
- Perform advanced troubleshooting incident resolution and root cause analysis (RCA)
- Analyze thread dumps heap dumps and performance issues (memory leaks JDBC connections session issues)
- Support application migration and operations in cloud environments (AWS/Azure/GCP)
- Monitor system performance and ensure high availability and reliability
- Work with Microservices (MSE) / Micro Frontend (MFE) architectures
- Collaborate with development teams for bug fixes enhancements and system improvements
- Utilize monitoring and logging tools for proactive issue detection
- Participate in on-call support and handle critical production incidents
Required Skills & Experience:
- Minimum 5 years of experience supporting Java/J2EE-based web applications
- Strong experience with Oracle ATG (Web Commerce) platform
- Expertise in application support and operational troubleshooting
- Experience in Java performance tuning and profiling (thread/heap dump analysis)
- Strong knowledge of Apache Tomcat JBoss (7.x) application servers
- Hands-on experience with monitoring tools such as:
- AppDynamics (preferred)
- Splunk (preferred)
- New Relic ExtraHop vSphere SolarWinds Orion
- Experience with traffic analysis and debugging tools (Wireshark Fiddler browser dev tools)
- Strong SQL and Oracle database knowledge with debugging capabilities
- Experience supporting applications in cloud platforms (AWS Azure or GCP)
- Hands-on experience with hybrid application environments
- Understanding of Microservices and Micro Frontend architectures
- Strong analytical troubleshooting and problem-solving skills
- Excellent communication and collaboration skills
Required Experience:
Contract
About Company
Job Summary: Able to provide guidance in all areas relating to information security in order to align and establish information security and strategy with business requirements. Primary Job Responsibilities: Cloud Security and/or Experience is preferred Automation, Scripting, Powe ... View more