ATG Consultant with support

Datamaxis

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profile Job Location:

Northbrook, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Summary:

We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications hybrid environments and cloud-based application support. The ideal candidate will have a solid background in production support performance troubleshooting and monitoring along with hands-on experience in ATG Commerce platforms and modern microservices architectures.

Key Responsibilities:

  • Provide end-to-end production support for ATG-based e-commerce applications across Dev QA and Production environments
  • Perform advanced troubleshooting incident resolution and root cause analysis (RCA)
  • Analyze thread dumps heap dumps and performance issues (memory leaks JDBC connections session issues)
  • Support application migration and operations in cloud environments (AWS/Azure/GCP)
  • Monitor system performance and ensure high availability and reliability
  • Work with Microservices (MSE) / Micro Frontend (MFE) architectures
  • Collaborate with development teams for bug fixes enhancements and system improvements
  • Utilize monitoring and logging tools for proactive issue detection
  • Participate in on-call support and handle critical production incidents

Required Skills & Experience:

  • Minimum 5 years of experience supporting Java/J2EE-based web applications
  • Strong experience with Oracle ATG (Web Commerce) platform
  • Expertise in application support and operational troubleshooting
  • Experience in Java performance tuning and profiling (thread/heap dump analysis)
  • Strong knowledge of Apache Tomcat JBoss (7.x) application servers
  • Hands-on experience with monitoring tools such as:
    • AppDynamics (preferred)
    • Splunk (preferred)
    • New Relic ExtraHop vSphere SolarWinds Orion
  • Experience with traffic analysis and debugging tools (Wireshark Fiddler browser dev tools)
  • Strong SQL and Oracle database knowledge with debugging capabilities
  • Experience supporting applications in cloud platforms (AWS Azure or GCP)
  • Hands-on experience with hybrid application environments
  • Understanding of Microservices and Micro Frontend architectures
  • Strong analytical troubleshooting and problem-solving skills
  • Excellent communication and collaboration skills

Required Experience:

Contract

Job Summary:We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications hybrid environments and cloud-based application support. The ideal candidate will have a solid background in production support performance troubleshooting and mon...
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