Guest Service AgentPorter

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Welcome and check in/out guests while delivering proactive customer-focused service and promoting loyalty programs
Take initiative on ways to improve service
Ensure public areas are well kept and tidy
Assist with the transport of guests to & from the terminal (if able)
Communicate requests to departments promptly.
Upsell reservations/packages

Qualifications :

You will be

Able to work weekends and demonstrate strong shift flexibility
Someone with excellent attention to detail
A confident communicator both over the phone and in person
Highly aware and able to anticipate and respond to guest needs
Competent in completing check-ins through the Property Management System
Experienced in taking payments and balancing EDC
Someone who engages with guests with genuine compassion and care

Additional Information :

Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
Accors refer-a-friend bonus
Meals on shift
Accors Parental Leave Scheme
Access to our Employee Assistance Program
Paid birthday leave

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.

ACCORs Purpose Statement

Pioneering the art of responsible hospitality connecting cultures with heartfelt care.

Remote Work :

Employment Type :

Part-time

Welcome and check in/out guests while delivering proactive customer-focused service and promoting loyalty programsTake initiative on ways to improve service Ensure public areas are well kept and tidyAssist with the transport of guests to & from the terminal (if able)Communicate requests to departmen...

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click