PALS Specialist (Parts and Labor Sales) Mancuso Harley Davidson Crossroads
Houston, MS - USA
Job Summary
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Mancuso Harley-Davidson Location!!
Responsibilities:
- Schedule service appointments and obtain customer and vehicle data prior to arrival
- Greet customers in a timely and friendly manner
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales specials or new merchandise to customers.
- Provide a complete and accurate written cost estimate for labor and parts
- Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
- Receive proper authorization before any repairs are performed
Requirements:
- Two years experience in dealership position
- General knowledge of vehicle mechanical operations
- Great customer service skills
- Strong work ethic and thrive in a fast-paced environment
- Active-listening and strong communication skills
- Ability to follow directions and willingness to learn
- Respect for teammates and a positive outlook
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles Parts & Service
- Free & Discounted Gym Memberships
- Travel Discounts on Hotels Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more