Debtors Clerk – Epping
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Debtors Clerk - Epping
Debtors Clerk Epping
Key Responsibilities
1.1 Debtors Administration & Processing
Key Responsibilities
1.1 Debtors Administration & Processing
- Maintain the debtors database accurately and ensure records are up to date.
- Process and allocate customer payments by completing receipts of payments.
- Submit daily bank statements to branches for debtors that have made payments.
- Prepare and submit daily stop supply lists to the Accountant & MD and relevant branches when necessary.
- Manage and reconcile outstanding COD accounts.
- Ensure monthly debtors statements are generated and distributed.
- Reconcile bank accounts.
- Raise and process credit notes and submit the necessary NCA documentation in line with ISO procedures.
- Open and set up new customer accounts in the system.
- Maintain and update credit note and new account files.
- Create and update price lists including adding new pricing.
- Manage and maintain group price lists separately.
- Request credit limit increases from the Debtors HOD when required.
- Update Rep Codes on Accpac including historical Rep Code changes.
- Respond professionally promptly and accurately to customer and internal queries.
- Resolve billing and account queries effectively via telephone and email communication.
- Provide accurate advice on billing-related matters.
- Conduct account reconciliations as required to resolve discrepancies and support collections.
- Prepare and submit debtor reporting within required deadlines including:
- Weekly Debtors Age Report to the MD /Accountant.
- Monthly Debtors Age Report to the MD/Accountant.
- Monthly Debtors Report.
- Monthly group reports.
- Credit notes new accounts and NCA reports to the MD/Accountant.
- Compile a Credit Note Analysis for Management Review meetings every six months.
- Monitor debtor accounts and escalate risks or potential collection issues timeously to management.
- Communicate with legal attorneys and debtors when required.
- Liaise with underwriters regarding debtor accounts.
- Maintain and update debtor account information on underwriters portals.
- Assist with year-end financial audits relating to debtors.
- Prepare and submit year-end aging reports new accounts and credits to the MD/Accountant.
- Provide relief for reception duties when required.
- Perform additional ad-hoc duties as requested to support departmental objectives.
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