Operation Coordinator | Marketing Analytics Company | 100 Remote

About Us

Prometeo Talent is a recruitment firm specialized in connecting top talent with leading companies across the Americas and Europe.

We are currently partnering with a U.S.-based company that is looking for an Operations Coordinator to support day-to-day administrative processes HR operations and basic IT coordination. This is an offshore contractor role designed for someone who is highly organized detail-oriented and comfortable working within structured processes while collaborating closely with U.S.-based leadership and external vendors.

What You Will Do

• Coordinate onboarding and offboarding processes using established checklists

• Maintain employee and contractor records including internal directories and org charts

• Assist with basic employee inquiries and route questions to the appropriate contacts

• Track key employee data such as start dates terminations and role changes

• Review and track state-level communications and escalate when needed

• Coordinate payment calculations with the Accounting team

• Create and deactivate user accounts based on approved requests

• Manage email distribution lists and aliases

• Provide basic Tier 1 support including password resets and access troubleshooting and escalate issues as needed

• Assist with meeting scheduling and administrative coordination

• Maintain shared trackers related to onboarding offboarding and access logs

• Coordinate with internal teams and external vendors to support daily operations

• Prepare recurring reports such as open headcounts and departmental headcounts

• Maintain accurate and up-to-date operational data

Requirements

• Strong English communication skills both written and verbal

• 2 years of experience in administrative operations HR support or similar roles

• Strong organizational skills and excellent attention to detail

• Experience working with remote teams preferably U.S.-based

• Comfortable following structured processes and checklists

• Proficiency with Microsoft Office Google Workspace and collaboration tools such as Slack or Teams

• Availability to work during EST business hours

• High level of discretion when handling sensitive information

Nice to Have

• Experience supporting HR or payroll-related functions

• Familiarity with PEO environments

• Experience with ticketing or task tracking systems

• Basic understanding of IT account management including user setup and access control

What Were Looking For

• A highly responsive and reliable professional

• Someone who is comfortable executing defined processes and escalating when needed

• Strong documentation and record-keeping habits

• A detail-oriented person who can maintain accuracy across multiple operational workflows

• A professional who values confidentiality security and consistency

Why Join Us

• 100% remote contractor opportunity

• Exposure to cross-functional operations across HR admin and IT coordination

• Direct collaboration with U.S.-based leadership and external partners

• A structured role with clear processes and strong ownership areas

• Competitive hourly rate based on experience and location