Operation Manager- DENZA (Belux)

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading high-tech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp Netherlands. BYD Europe BV offers a full line of BYD electric vehicles including all-electric cars all-electric buses and all-electric forklift trucks.

About the Role:
As BYDs Operations Manager youll spearhead key aspects of our automotive business in Belgium & Luxembourg. Your role involves optimizing vehicle inventory managing logistics and enhancing customer satisfaction. Youll collaborate closely with sales and marketing teams oversee supply chain management and lead a local operations team. If youre ready to drive innovation and shape the future of sustainable transportation we encourage you to apply and become a key player in our Operations team!

Key Responsibilities:

• Keep vehicle inventory and quality at reasonable range to fulfill the orders of Belgium and Luxembourg.

• Maintain logistics damage to lower level through various means or with the help of third-party agencies and promptly make relevant claims.

• Provide spare parts or tools support for VPC PDl logistics damage or product defect repair and technical upgrades of vehicles.

• Identify potential risks take measures in advance to avoid accidents additional expenses or delays.

• Collaborate closely with sales and marketing departments to promote BYDs products and services and enhance the brands influence in Belgium and Luxembourg.

• Manage business relationships with compound and logistics partners ensure the work to be done in compliance with BYD standards so to provide customers with first-class products and services.

• Resolve customer complaints and concerns in a timely manner improve customer satisfaction and continuously exceed customer expectations.

• Promote BYDs vehicle quality control process implement training and supervision of quality control documents.

• Develop operational department budgets analyze key performance indicators and make data driven decisions to improve profitability.

• Recruit and manage local operations team setting performance goals for members and conducting appraisals.

• Continuously innovate formulate and implement effective strategies leading the operational strategy and development direction of the automotive business.

• Perform all other duties and tasks as assigned by the line manager.

Main requirements:

• Fluent English Dutch or French as mother tongue.

• Bachelor and above in Business management supply chain.

• At least 8 years experience preferably in the automotive sector.

• Professional PC user skills (MS Excel Word PPT). Excellent communication and organization skills.

• Management of supply chain and warehouse storage.

Performance and experience-based competitive remuneration

• Department & company-wide teambuilding events.

• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Location: Brussels
Type of Employment: Full-time