Implementation Lead

About the role

Instabee is looking for a commercially-driven tech-savvy and hands-on Implementation Manager to join our Integration & Tech Sales team in Stockholm. This is a role where technical expertise meets commercial impact and where your work directly shapes how merchants experience Instabee from day one.

You will play a key role in enabling and continuously improving our merchant offerings via API integrations ensuring a smooth and fast go-to-market experience. By collaborating closely with commercial product tech and operations teams youll drive integrations that make it simple and efficient for merchants to launch Instabees services for their customers.

In the highly competitive delivery space speed and quality matter. As an Implementation Manager youll be the driving force behind getting merchants live faster while making sure Instabees solutions deliver real value from the very start.

What Youll Do

• Drive the technical value proposition in complex deal cycles aligning integration roadmaps with business objectives to remove friction and accelerate merchant launches.

• Take full ownership of onboarding and integrations for new merchants ensuring an excellent and seamless launch experience.

• Partner with commercial teams to accelerate go-to-market timelines ensuring merchants can quickly leverage Instabees solutions.

• Work cross-functionally with tech product and operations to simplify complex integrations and solve challenges in real time.

• Monitor integration and performance data to identify improvement areas and proactively strengthen our processes.

• Build and maintain strong relationships with merchants that go well beyond launch acting as a trusted long-term partner.

About You

You thrive where commercial strategy meets technical delivery. Youre structured proactive and solution-oriented but also curious and adaptable enough to navigate complexity with confidence. You know how to translate technical concepts into business value and you take pride in turning complex integrations into smooth successful launches.

More About You

• University degree in business engineering or a related field.

• 35 years of experience in e-commerce or logistics preferably in implementation technical account management or commercial excellence.

• Understanding of API integrations hands-on experience with Postman or similar tools is a plus.

• Excellent communication and presentation skills in English and Swedish; additional European languages are a strong advantage.

• Commercial mindset with a proven ability to shorten time-to-market and improve onboarding processes.

• Based in Stockholm with flexibility to travel internationally when required (office-first position).

What Youll Get

We can promise you that you will be challenged develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like change and want to help set new processes and ways of working this is the place for you!

Of course we have all the necessary and standard benefits in place but in addition to this we can also offer:

Sky-High Office: Modern and newly renovated with a 360-degree view over Stockholm.

Puppy Friendly: Bring your dog to work weve got a whole floor for our furry friends!

Fun & Games: Ping pong Shuffleboard Foosball and even a Karaoke Room for your leisure time.

Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.

A Day Off on Your Birthday: We love to celebrate so enjoy your birthday to the fullest with a day off each year!

Diversity and inclusion are very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyones perspectives and opinions are valued and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.

This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden.