FM Category Lead (Hard FM)

Are you interested in shaping how Hard FM is managed at a global scale Were looking for a FM Category Lead within Hard FM to join our Global Facilities Management team. 
 
In this role you will have a direct impact on customer experience operational efficiency and long-term asset value across our global store portfolio. You will own the Hard FM category end-to-end from asset strategies and technical standards to performance setting supplier governance and continuous improvement across markets. 

WHAT YOULL DO

As FM Category Lead you will provide end-to-end category leadership for Facilities Management within Hard FM shaping strategies standards and operating models while enabling strong performance compliance and continuous improvement across markets. Youll furthermore act as subject matter expert supporting markets globally and help drive consistency through standardised processes SLAs contracts and governance models.  
 
If youre motivated by the idea of influencing senior leaders and aligning multiple functions and markets around a common direction this role offers a genuine opportunity to make your mark. This role will suit you if you enjoy translating technical complexity into clear actions and youre confident in leading discussions driving decisions and building commitment with senior leaders and partners.  

Your responsibilities include but not limited to: 

• Provide end-to-end category leadership within Hard FM covering technical assets maintenance strategies and supplier governance  
• Develop and maintain global Hard FM strategies standards and operating models aligned with brand sustainability and cost targets 
• Act as a global subject-matter expert within Hard FM supporting markets with guidance and best practice 
• Lead asset service and energy planning to enable fact-based steering and long-term performance  
• Define and follow up on KPIs performance reviews and improvement initiatives across markets  
• Drive consistency through standardised processes SLAs contracts and governance models

WHO YOULL WORK WITH 

In this role youll partner closely with FM and Facility Managers in markets Procurement Strategists Store Development Controlling Sustainability and other global functions. You will also collaborate closely with suppliers and service partners to ensure strong delivery and compliance.  

WHO YOU ARE 

We are looking for people with 

• At least 5-10 years experience in Facilities Management Category Management or Supplier Management within Hard FM  
• Bachelors degree within Facilities Management Engineering (Mechanical Electrical Building Services) or Property/Construction Management 
• Experience working with Facility Asset Management and CAFM Systems  
• Strong understanding of FM systems performance steering and technical or service-based KPIs 
• Experience implementing FM strategies and managing vendor performance across multiple sites or markets  

And people who are 

• Analytical and structured with the ability to balance strategic and operational perspectives 
• Confident communicators who can influence and align stakeholders across markets and functions  
• Proactive and solution-oriented comfortable leading initiatives from idea to implementation 
• Collaborative and supportive with a strong focus on knowledge sharing and capability building  

ADDITIONAL INFORMATION 

This is a full-time permanent position based in our Head Office in Stockholm. This role reports to the Head of Construction & Facilities. If your experience skills and ambitions align with this role please submit your application at your earliest convenience but no later than June 21 2026. Please note that we will review applications and interview on a rolling basis however as we head into summer we appreciate your patience with us as we get back to you.  

WHO WE ARE 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. 

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOULL LOVE WORKING HERE

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

JOIN US 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. 

Take the next step in your career together with us. The journey starts here. 

We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

Remote Work :

No

Employment Type :

Full-time