Team Leader Settlement

The Team Leader Settlement is a key part of Lendis customer function responsible for delivering a smooth and efficient settlement experience. We are seeking an experienced leader to join our growing team as we continue to scale in response to strong customer demand. Reporting to the Manager - Settlement you will lead the Client Solutions Associate Settlement team in the Philippines. You will drive performance develop team capability and work closely with stakeholders across Client Solutions Brokers and the broader customer organisation to ensure seamless delivery throughout the Settlement stage.

What You Will Be Doing:

• Lead coach and develop the Client Solutions Associate -Settlement team to improve performance engagement and capability.
• Drive team outcomes aligned with Lendis customer and sales strategy across daily weekly monthly and quarterly targets
• Provide subject matter expertise on settlement processes and support the team in managing complex scenarios
• Deliver structured coaching training and development plans to uplift individual and team performance
• Conduct regular performance reviews provide feedback and manage performance through recognition and corrective action
• Share insights and performance trends with senior leadership to support continuous improvement
• Support workforce planning through proactive identification of current and future talent needs
• Build a culture of accountability collaboration and open communication within the team

Qualifications :

• At least 2 years of leadership experience preferred
• Preferably with background in financial or banking industry
• Open to hybrid work set up at least once a week (or as needed)
• Must be residing in the Greater Manila Area preferably within Metro Manila

Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

• A vibrant relaxed yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office. 
• A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
• Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
• Access to 25 days of leave made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNAhelping us attract engage and grow the right talent while building best-in-class products. Together with our principles they guide how we collaborate support one another and make decisions to drive progress with purpose.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.

Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!

Remote Work :

No

Employment Type :

Full-time