Assistant Director, Transfer Admissions

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Job Summary

The Assistant Director Transfer Admissions organizes plans and directs the work of the Transfer Admissions Evaluation Unit under the general direction of the Associate Director Admissions. This position is responsible for the general operations of the admissions cycle coordination of staff training and dissemination of information related to admissions to prospective students departments and colleges and the general public.

Furthermore the incumbent provides services that are equitable inclusive and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Plan organize and oversee the workflow of the Transfer Admissions Evaluations Unit. Develop training for staff in policies and procedures oversee team workload assignments and monitor daily/weekly production of admissions applications.
• Analyze and oversee admissions processing for designated populations; independently identify and resolve complex operational policy and data issues and coordinate solutions across departments to support effective and compliant operations.
• Oversee the development analysis and improvement of transfer admissions operations. Serves as the primary operational resource for complex transfer admissions issues; and implement solutions in consultation with the Associate Director of Transfer Admission. Coordinates cross-functional efforts to ensure consistent application of policies data integrity and efficient processing across university departments.
• Represent the university to the public in admissions-related matters. Collaborate with University Outreach and School Relations to provide admissions information to college counselors and prospective applicants. Communicate admissions policies and updates to the Center for International Education and the Educational Opportunity Program (EOP) to support effective implementation.

Department

Enrollment Services

Time Base

1.0 time-base 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Administrative Analyst/Specialist Exempt I

Compensation

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

• Hiring Range: The hiring range for this position is $5274 (Step #1) - $5709 (Step #5) per month commensurate with candidates education experience skills and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5274 (Step #1) - $7684(Step #20) per month.

Benefits

At California State University (CSU) we prioritize the health growth and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type classification and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service) 14 paid holidays and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical dental and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan along with voluntary savings options such as 403(b) 401(k) and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs professional development opportunities and insurance options including life disability and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summaryfor details specific to their position. Additionally the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge Skills and Abilities

Demonstrated ability to coordinate workflow carry out assignments without detailed instructions train staff on relevant policies and procedures and establish quality control guidelines. Knowledge of online student information systems and Microsoft Excel. Demonstrated ability to analyze system programs and propose solutions. Knowledge of admission policies transfer credit evaluations and requirements such as: Verification/accreditation of post-secondary grading policies and scholastic standing on transcripts. Transferability of coursework. Calculations for transferable units attempted units completed and grade points. Credit for tests (AP IB CLEP) military service homeschooling or other types of non-collegiate instruction. Knowledge of difference in units grade discrepancies and missing GE designators. Knowledge of academic information to determine applicable rules and regulations. Familiarity with course catalogs and college websites.

Strong ability to work effectively with supervisors subordinates peers faculty administrators and staff. Treats all customers (students faculty and staff colleagues) with dignity and respect empathy fairness and professionalism consistent with the university mission values and strategic vision. Displays diplomacy tact and respect for all customers both internal and external in all situations. Demonstrates empathy fairness and professionalism when providing service to all customers including students faculty and staff colleagues. Ask questions to clarify customer priorities and needs in order to deliver the best possible or most viable solution to meet those needs making appropriate referrals as needed. Ability to handle information in a confidential and professional manner. Demonstrated ability to communicate technical information and convey disappointing information. Demonstrates ability to communicate with ethnically and culturally diverse communities.

Ability to handle multiple tasks with short deadlines. Ability to demonstrate excellent time management and organizational skills. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities ranging from daily tasks to strategic activities and outcomes and makes them available to supervisor. Ensures quality usability and integrity of system data by working within approved processes and testing procedures. Understands commits and constructively supports team goals issues and decisions holding accountable to team objectives. Uses collaborative behaviors to build relationships affect change influence decisions and achieve mutual strategic goals. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Education and Experience

Equivalent to a bachelors degree in a related field and three years of related experience required.

Preferred:

2 years of supervisory experience.

Experience in running reports on student data for production management purposes.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

Out of State Employment Policy

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.