Compliance Oversight Manager

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London/Cardiff/UK Remote 71400 - 90300 (depending on experience) Incentive Awards tied to your performance Benefits

Our Risk & Compliance team

Were looking for a Compliance Oversight Manager to join our second line of defence (2LoD). As part of the Compliance Assurance and Oversight Team youll. As part of the Compliance Assurance and Oversight Team youll lead on Monzos cross-cutting compliance activities including Whistleblowing SMCR Market Abuse Horizon Scanning and Regulatory Change working with the wider Compliance Team to oversee Monzos management of conduct risk.

Youll also be expected to support delivery of wider assurance activity through targeted assurance reviews and compliance monitoring.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe theres a better way to do banking and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a three lines of defence model of risk management at Monzo: youll be working in the 2LoD as part of our Risk and Compliance Collective in the Compliance Team.

Youll play a key role by...

• Leading Monzos Whistleblowing (Speaking Up) process including:
• supporting the Compliance Director and Whistleblowing Champion in dealing with confidential Whistleblowing matters
• liaising with Whistleblowers and subjects in a confidential manner
• triaging and investigating cases to completion
• maintaining the Whistleblowing Policy process and training
• compiling periodic reporting to the Board on the effectiveness of Monzos Whistleblowing process.
• Producing Compliance related reporting for Monzos Executive and Board Risk Committees including compiling the monthly Compliance Report.
• Provide 2LoD oversight and SME advice on employee related Compliance matters including SMCR and Conduct Rules Market Abuse and Conflicts of Interest.
• Provide Compliance input on the creation and review of Conduct Risk related training for Monzo.
• Oversee Monzos identification and management of regulatory change working with the Compliance Advice Team.
• Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements.
• 2LoD support and oversight on Regulatory Breach and Incident management.
• Exploring new ways to streamline automate and enhance Monzos approach to compliance.
• Delivering continuous improvement to the function and helping to create a Compliance centre of excellence.
• Support delivery of wider assurance activity through targeted assurance reviews and compliance monitoring.

Wed love to hear from you if

• You have experience of leading Whistleblowing investigations maintaining associated processes and providing Compliance expertise on employee related compliance matters.
• You have experience of working in the compliance or audit function within a regulated financial services environment including experience of investigation.
• You have working knowledge of the FCA Handbook (particularly SYSC and SMCR).
• You have working knowledge of the role of the Risk and Compliance function
• Youre self-motivated highly organised and focused on executing well
• Youre able to work independently and with changing priorities with the ability to pivot to higher risk areas.
• Youre able to look at and improve existing processes to boost efficiency including through use of new technology.
• Youre able to build strong mutually respectful relationships with diverse teams
• You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo
• Youre excited about the future of banking and want to work with us to shape it
• Youre excited about the opportunity to use data and technology to continue to grow how we ensure compliance.
• It would also be beneficial if you have experience in compliance assurance and monitoring

The Interview Process:

Our interview process involves three main stages:

1. Recruiter Call (30mins)
2. Initial Call (30 mins)
3. Final stage (x2 interviews) a role specific interview and a behavioural interview

Our average process takes around 3-4 weeks but we will always work around your availability.

Whats in it for you

71400 to 90300 (depending on experience) Incentive Awards tied to your performance benefits

This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

Plus lots more!Read our full list of benefits.

#LI-TK1 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage