People Operations Specialist – India APAC
Job Summary
Are you ready to power the Worlds connections
If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
About the Role
About the Role
We are looking for a detail-oriented and proactive People Operations Specialist to support our growing workforce across global regions with primary coverage aligned to the India (IST) time zone.
This role is critical in ensuring seamless HR operations delivering a high-quality employee experience and supporting scalable people processes. As the People Operations team expands its scope from People Business Partners (PBPs) this position will play a key role in driving operational excellence and consistency across the entire Hire-to-Retire employee lifecycle.
Key Responsibilities
HR Operations & Systems
Manage day-to-day HR operations and maintain accurate employee records across HR systems (e.g. Workday).
Ensure data accuracy integrity and timely updates across all platforms.
Employee Lifecycle Management
Own end-to-end employee lifecycle processes from hire to retire including onboarding internal movements and offboarding.
Deliver a smooth and engaging onboarding experience for new hires in the IST/APAC region.
Benefits Administration
Administer regional benefits programs (India/APAC) and act as the first point of contact for employee queries.
Partner with vendors to ensure smooth execution and compliance.
HR Compliance
Ensure adherence to local labor laws and internal HR policies.
Maintain documentation and support audits as required.
Employee Support
Provide timely empathetic and confidential support for employee queries.
Act as a trusted HR contact for IST-based employees.
Process Optimization & Reporting
Identify opportunities to improve HR processes across the hire-to-retire journey.
Conduct regular audits and generate reports to support data-driven decisions.
Skills & Qualifications
Education: Bachelors degree in Human Resources Business Administration or related field
Experience: 45 years in HR Operations / People Operations
Tools: Experience with Workday and Google Workspace
Skills: Strong communication organization and stakeholder management
Attributes: High attention to detail integrity and a continuous improvement mindset
This is a hybrid role requiring three days per week in the office.
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About Kong:
Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .
Required Experience:
IC
About Company
Kong is the most widely adopted API gateway and service mesh, powering the world’s APIs for modern architectures. Accelerate development and productivity today!