GTM Programs Lead

About Us:

Here at Ambience we never set out to be just another scribe. Were building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.

Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory emergency and inpatient settings at the top health systems in North America.

Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor positivity and deep thought and we expect a lot from each other because we know the problems were solving truly matter.

Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report recognized by Fast Company as one of the Next Big Things in Tech named one of the best AI companies in healthcare by Inc. and selected as a LinkedIn Top Startup in 2024 and 2025. Were backed by Oak HC/FT Andreessen Horowitz (a16z) OpenAI Startup Fund and Kleiner Perkins and were just getting started.

The Role

The mission of the GTM Programs Lead is to serve as the architect of Ambiences top-of-funnel a concentrated universe of 200 Epic health systems AMCs and large IDNs youll be responsible for building the infrastructure intelligence and plays that convert cold accounts into active pipeline and ensuring that no high-priority health system goes dark for lack of a system behind it.

This is not a campaign management role. It is not a marketing support role. You own the motion that activates 150 cold health systems by designing the plays building AI-powered signal monitoring mobilizing executive relationships at the right moments and equipping the ADR team to execute with precision. This is a role for someone who thinks in plays not campaigns and measures themselves by pipeline not MQLs.

What Youll Do

Build and own the account universe. Maintain a living prioritized map of all 200 ICP accounts in HubSpot. For every account: current tier 35 mapped buyer contacts Epic implementation status existing Ambience relationships last meaningful touchpoint and current signal status. This is the foundation everything else runs on.

Generate and surface signals at scale. Monitor all 200 accounts continuously for events that create natural non-generic entry points leadership transitions Epic go-live milestones financial stress signals peer health system deal announcements research publications and event attendance. Surface a weekly signal digest to SGEs with a recommended play for each signal. Deploy AI agents to automate monitoring so human judgment is reserved for choosing the angle and crafting the message.

Design every play the ADR team runs. For each signal type and account tier define a structured play the angle who initiates the ask the sequence if no response and the handoff point. Own the playbook. Update it based on what converts. Core play types include leadership transition plays peer proof plays event audience acquisition and follow-up research and thought leadership deployment executive mobilization and re-engagement of cold accounts with prior contact.

Operationalize executive mobilization. Build the infrastructure that puts Nikhil Mike and other executives in front of the right buyers at the right time proactively not reactively. Maintain a Tier 1 account briefing template identify the right moment for an executive touch. Track executive involvement in HubSpot so gaps are visible. The goal is the I owe them one dynamic introductions that are specific timely and genuinely helpful.

Own event audience acquisition end to end. For every event Ambience invests in Beckers CHIME HFMA Apex Summit regional dinners and roundtables own the question of who is in the room. Which specific individuals from your 200 target accounts are registered or should be there What outreach motion gets them there What pre-event briefing do SGEs need What post-event follow-up play do ADRs run within 48 hours

Who You Are

You have 58 years of experience in demand generation GTM operations sales development or outbound-focused commercial roles at a high-growth B2B SaaS or enterprise software company. You understand named-account precision outbound motions not high-volume SDR factories.

You have built and deployed AI agents or automated workflows for GTM use cases signal monitoring account enrichment outbound personalization CRM automation. You are comfortable with tools like Clay n8n Zapier Gumloop or similar without needing engineering support.

You are a HubSpot power user. You can configure sequences build workflows design lead scoring logic and work with RevOps on attribution without being the technical owner.

You think in plays not campaigns. You have built structured outbound motions before with clear entry criteria execution steps and success metrics and you update them based on what converts.

You are field-oriented. You build things the SGEs and ADRs actually use. You earn trust by making their outreach better not by creating more process for them.

Nice to Have

• Healthcare or health system sales experience IDN structure Epic ecosystem CMO/CFO/CNO buying dynamics

• Experience coordinating C-level executive outreach in a relationship-first motion

• Familiarity with gain-share or performance-based enterprise contracts

• BDR/SDR background first-hand understanding of what makes outbound convert at the rep level

Pay Transparency

Actual compensation within this range may be determined based on factors such as experience role scope and geographic addition to cash compensation this role is eligible for equity grants. Our compensation philosophy emphasizes meaningful equity ownership enabling team members to share directly in the long-term value they help create.

Life at Ambience

Working at Ambience means opting into a high-ownership high-trust environment built for people who want to grow fast operate decisively and focus on work that matters. This could be the right place for you if you want to

• Work on mission-critical AI technology that directly improves clinicians day-to-day lives and health system financial health across some of the most complex high-stakes workflows in the world.

• Join a dream team culture where we hire exceptional people expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team and that means being ok with hard uncomfortable ambiguous problems that lead to real greatness.

• Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken we fix it! You will have meaningful autonomy and be expected to drive work to completion.

To help you do your best work we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include

• Comprehensive medical dental and vision coverage for you and your dependents

• 401(k) with a company match of up to 3% of base salary

• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever youre based.

• Parental leave to support your family needs

• Annual company-wide off-sites team off-sites and regular team lunches and all-hands gatherings with travel lodging and meals covered

• Flexible time off with no annual cap company-wide holidays and an annual holiday shutdown from December 24January 1 designed to support real rest and long-term sustainability.

Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race color religion sex gender identity or expression sexual orientation national origin age disability veteran status genetic information or any other legally protected status. We encourage applicants from all backgrounds to apply.

Ambience is committed to supporting every candidates ability to fully participate in our hiring process. If you need any accommodations during your application or interviews please reach out to our Recruiting team at . Well handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

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