IT Technician

Caerphilly - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

IT Technician

Caerphilly

Up to 28000 per annum annual bonus

Are you a hands-on IT Technician who enjoys solving problems and supporting users when it really matters

Im working with a growing employee-owned IT services business thats looking to add an experienced IT / Cloud Technician to their busy helpdesk team.

This role sits within a collaborative technical team providing remote and telephone support to a wide range of clients across multiple sectors. Its a varied position where no 2 days are the same ideal for someone who enjoys technology troubleshooting and delivering great customer service.

Youll be supporting users with hardware and software issues working across Microsoft desktop environments Microsoft 365 and server technologies. The business places a strong focus on training and development and is keen to support technicians who want to grow their skills and progress their careers.

What theyre looking for:

Previous IT helpdesk or remote support experience
Strong customer service and communication skills
Good working knowledge of Microsoft desktop environments
Experience with Microsoft 365 administration and troubleshooting
Knowledge of server operating systems
Confident with PC hardware setup and fault-finding
A hands-on approach and willingness to learn
MSP experience is beneficial but not essential

The role is office-based and requires a full UK driving licence and access to your own transport.

If you would like to find out more please contact James Chau at

Required Experience:

Job DescriptionIT TechnicianCaerphillyUp to 28000 per annum annual bonusAre you a hands-on IT Technician who enjoys solving problems and supporting users when it really mattersIm working with a growing employee-owned IT services business thats looking to add an experienced IT / Cloud Technician to ...