Vice President Engineering Services & Supply Chain

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Vice President -Engineering Services & Supply Chain
The Engagement Manager will serve as the primary onsite interface between the client and the Engineering Services delivery organization. This role is accountable for end-to-end engagement governance delivery excellence financial performance and relationship management while identifying opportunities for account growth and value creation.
Responsibilities
Client & Stakeholder Management
Act as the single point of contact for senior client stakeholders at the onsite location.
Build and sustain trusted relationships with engineering quality manufacturing and program leadership
Represent client expectations internally and ensure alignment across offshore and nearshore teams
Growth & Value Creation
Identify opportunities for account expansion cross-service adoption and transformation initiatives
Support solution shaping proposal development and value articulation
Champion continuous improvement automation and digital/AI-led engineering interventions
Delivery & Program Management
Own end-to-end delivery governance across engineering services programs (product design development validation PLM quality manufacturing engineering etc.)
Ensure adherence to scope timelines quality and SLAs
Proactively identify delivery risks and drive mitigation plans
Lead program reviews SteerCo updates and executive communications
Financial & Commercial Ownership
Own engagement P&L including revenue margin and cost management
Track and manage billing forecast rate cards change requests and scope expansions
Support commercial discussions including renewals pricing adjustments and outcome-based models
Team Leadership & Governance
Provide onsite leadership to cross-functional engineering teams
Drive performance management utilization and capability alignment
Work closely with offshore delivery leaders to ensure seamless execution
Qualifications we seek in you!
Minimum Qualifications
Strong experience in Engineering Services / ER&D delivery
Proven track record managing large complex multi-year client engagements
Deep understanding of engineering lifecycle processes (design validation PLM quality manufacturing)
Strong financial acumen with experience managing commercials and margins
Excellent executive communication and stakeholder management skills
Experience working in a global delivery model (onsiteoffshore)
Preferred Qualifications/ Skills
Background in manufacturing industrial automotive aerospace or high-tech domains
Experience with digital engineering PLM platforms model-based engineering or AI-enabled engineering
Prior exposure to outcome-based or gain-share commercial models
Success Metrics
Revenue growth and margin performance
Client satisfaction and executive confidence
Delivery performance (quality schedule SLAs)
Engagement stability and team effectiveness
This role requires strong leadership presence execution rigor and the ability to operate at both strategic and operational levels with senior client stakeholders.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.