Credit & Collections Specialist
Job Summary
We are looking for a Credit & Collections Specialist to support our Europe-based accounts receivable this role you will be responsible for conducting collection calls resolving billing disputes and negotiating payment terms with customers facing cash flow challenges. You will work closely with accounts receivable finance operations sales and additional relevant internal teams to ensure the timely collection of outstanding balances. Additionally you will evaluate new credit applications review customer credit lines and ensure adherence to GAAP and company policies.
Location - Bangalore
Key Responsibilities:
- Conduct collections outreach and obtain payment commitments.
- Resolve customer billing disputes by engaging respective internal and external stakeholders
- Collaborate with respective teams to identify potential bad debts
- Evaluate credit applications and recommend credit limits.
- Ensure compliance with GAAP company policies and government regulations.
- Support risk management and process improvement initiatives.
- Maintain accurate financial records and assist in tax certificate collection.
Qualifications & Requirements:
- 5 years of credit & collections experience in a B2B environment.
- Strong understanding of credit practices commercial credit law and bankruptcy law.
- Excellent negotiation problem-solving and communication skills.
- Ability to work in a fast-paced high-pressure environment.
- Previous ERP experience is required; YayPay and SAP experience is preferred but not required.
- Proficiency in Microsoft Excel Word and Outlook.
- Bachelors degree or equivalent experience preferred.
This role is an exciting opportunity to join a dynamic fast-moving team and make a direct impact on the companys financial success.
Required Experience:
IC
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.