Senior Specialist, Stores Development Program NA

Who Youll Work With

This role sits on theNorth America Stores Development Programs (SDP)teamand is part of the broaderNorth America Business Operations (NA Biz Ops) SDP team creates meaningfulequitabledevelopment experiences that support career growth talent readiness and deeper connection to the Brand and business purpose. Through a blend of experiential and developmental learning the team designs and delivers programs that strengthen capability accelerate talent and build strong learning communities across role partners extensively across functions collaborating with teams in Human Resources North America and Global Business Operations Talent Acquisition Legal and other enterprise partners to bring the full suite of development programs to life.

Who Were Looking For

Were looking for someone whos passionate about the development of themselves and also should be operationally grounded detail-oriented and a highly collaborative professional who thrives in a fast-paced ambiguous environment. You love bringing structure to complexity and take pride in executing the work that enables programs to run efficiently consistently and with impact.

This role balancesstrong administrative and operational execution with curiosity and insight; using qualitative and quantitative feedback toidentifywhatsworking where gaps exist and how programs can continue to evolve. Yourecomfortable executing on program strategies translating direction into action while spotting opportunities to elevate the participant experience through thoughtful processes tools and storytelling. You are equally comfortable managing databases problem solving thinking strategically and creatively synthesizing feedback updating tools and collateral creating narrative and presentations that bring the work to life for leaders participants and stakeholders.

This posting is for 2 positions within the Stores Development function.

Key Skills & Attributes:

• Passionate about personal and people development
• Ability to identify and operationalize process improvements across complex multiple program environments
• Strong organizational and analytical skills with the ability to synthesize and communicate insights / recommendations with leadership which will drive action
• Comfortable shifting between strategy and hands-on work as priorities evolve
• Strong operational and administrative skills with a high attention to detail
• Ability to manage andmaintaindatabases and operational platforms ( Smartsheet)
• Exceptional written and verbal communication skills including comfort supporting presentation development and delivery
• Ability to balance multiple competing priorities in a timely manner
• Strong problem-solvingskills
• Collaborative mindset with experience working cross-functionally

What You Will Work On

You will play a critical role in supporting the execution and evolution of development programs. This role is foundational to program success and focuses on operational rigor participant experience support and enablement of future growth. Youll support key initiatives development moments and milestones while building systems and routines that drive clarity consistency and collaboration across the team.

You will work closely with the SDP function and key cross-functional partners to ensure programs are well-supported insights are captured and shared tools and resources stay current and processes scale work will help surface winsidentifygaps and inform continuous improvement across SDP; while also supporting key initiatives within the broader NA Biz Ops team.

Your Responsibilities Will Include:

• Help operationalize new and existing work streams to ensure clarity and consistency
• Experience gathering synthesizing and translating qualitative and quantitative insights into clear takeaways
• Execute key initiatives and development milestones in partnership with program leads
• Design and deliver communication strategies that amplify program visibility and impact
• Partner appropriately with cross functional teams and key stakeholders (i.e. Human Resources Legal Talent Acquisition Store Leadership NA Store and Business Operations etc.) to execute key initiatives and milestones
• Identify and address operationalinefficienciesdesigning sustainable systems tools and resources that enhance the Programs performance and impact
• Support storytelling and education efforts through presentation creation communications and visibility strategist that amplify program impact
• Help operationalize new and existing workstreams by developing clear efficient and aligned processes
• Partner with the broader operations function based on business needs

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.