People Operations Specialist 18966

Job Title: People Operations Specialist (Remote Contractor)

About the company
A global remote-first edtech company that provides outcome-based IT cybersecurity audit and compliance training for individuals and organizations. They focus on hands-on certification-aligned learning through structured courses labs and personalized training pathways designed to build job-ready skills and measurable career outcomes.

Overview
This role supports day-to-day HR operations ensuring accurate data smooth processes and compliance with U.S. HR standards. Ideal for someone detail-oriented who knows when to act and when to escalate.

Key Responsibilities

HR Systems & Data

• Maintain and update employee records in HRIS
• Ensure data accuracy and generate reports

Documentation & Records

• Prepare and organize HR documents and employee files
• Send routine HR communications

Employee Relations Support

• Handle initial intake and routing of HR concerns
• Support managers with basic HR queries
• Assist with documentation for HR cases

Recruitment Support

• Coordinate interviews and candidate communications
• Update ATS and assist with offer letters

Onboarding & Offboarding

• Manage new hire paperwork and onboarding logistics
• Track and complete offboarding processes

Benefits Support

• Assist with enrollments and admin tasks
• Route complex inquiries to the right team

Tools & Process Improvement

• Use HR tech and AI tools to improve efficiency
• Help document processes and suggest improvements

Requirements

Must-Have

• PHR or SHRM-CP certification (active)
• 3 years in HR / People Ops
• Experience with HRIS and ATS
• Strong attention to detail and documentation
• Good judgment on when to escalate
• Excellent written communication

Nice-to-Have

• HR or related degree
• Remote or global team experience
• Benefits admin exposure
• Familiarity with AI tools and SOP creation

Required Experience:

IC