Outreach Specialist Bilingual in Spanish

Job Title: Client Service Representative - Outreach - Bilingual in Spanish

Location:California (County-Based Travel Required)
Pay Rate:$20.00/hour
Schedule: Monday - Friday 8:00 AM - 5:00 PM PST
Duration: 90-Day Contract (Full-Time)

Position Overview

We are seeking a Client Service Representative - Outreach to support a healthcare outreach program focused on educating and assisting beneficiaries with managed care options. This role combines community engagement enrollment support and client education requiring strong communication skills and the ability to work directly with diverse populations in both group and individual settings.

This is a field-based role that requires travel within assigned counties and participation in community events presentations and health fairs.

Key Responsibilities

• Conduct face-to-face outreach including group presentations and one-on-one interactions with beneficiaries
• Educate individuals on managed care options and assist with plan selection and utilization
• Support enrollment and disenrollment processes ensuring accuracy and compliance
• Provide guidance on medical exemptions waivers and enrollment status updates
• Maintain accurate and timely documentation in CRM systems
• Perform data entry and transmit enrollment information in accordance with program policies
• Build and maintain strong relationships with county staff community organizations and program stakeholders
• Assist in training and mentoring new team members
• Participate in community outreach events and health fairs to promote program awareness
• Monitor and report quality issues compliance concerns and process improvement opportunities
• Meet established production performance and quality metrics
• Collaborate with team members and management to improve service delivery and efficiency
• Perform additional duties as assigned

Required Qualifications

• High School Diploma GED or equivalent
• Strong computer skills including Microsoft Office (Word Excel PowerPoint)
• Ability to quickly learn new systems and technologies
• Typing speed of 20 WPM
• Excellent communication organizational and interpersonal skills
• Ability to manage multiple priorities in a fast-paced deadline-driven environment
• Ability to work both independently and collaboratively
• Valid California drivers license reliable transportation and proof of insurance
• Willingness and ability to travel within assigned counties
• Familiarity with the local community and populations served

Preferred Qualifications

• Experience in human services healthcare or community outreach (minimum 6 months preferred)
• Background in public speaking training education or community engagement
• Experience working with low-income or diverse populations
• Bilingual or multilingual skills including reading and writing in threshold languages
• Ability to present information in a culturally and linguistically appropriate manner

Work Environment & Physical Requirements

• Primarily office-based with frequent fieldwork and community engagement
• Ability to remain seated for extended periods
• Occasional lifting of up to 25 pounds

Additional Expectations

• Adhere to all program policies procedures and compliance standards
• Maintain high attention to detail and accuracy in all work
• Consistently meet performance and quality benchmarks
• Demonstrate professionalism when representing the program in the community

Search Keywords / Alternate TitlesHealthcare Outreach Specialist Enrollment Representative Member Services Representative Community Outreach Coordinator Healthcare Navigator Patient Enrollment Specialist Field Service Representative Medicaid Outreach Representative

Throughout the past 35 years MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:

• Medical dental and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being both on and off the job!

MMC strives to ensure all job postings confirm details of the position the rate of pay and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.