Emerging Customer Engagement Planner ANZ

No Relocation Assistance Offered
Job Number#172447 - Sydney New South Wales Australia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

The Emerging Customer Engagement Planner ANZ is a pivotal role responsible for the seamless end-to-end supply chain process between Colgate-Palmolive and our Emerging customers across AU & NZ business. You will be a key player in building internal and external partnerships to ensure the delivery of Commercial plans leveraging joint expertise to support our Customer Development and CS&L strategies. We are looking for a hardworking results-driven individual to join our collaborative CS&L team.

Key Responsibilities

Customer Engagement & Relationship Management

• Lead Engagement: Drive internal and external engagement with Emerging AU & NZ customers to maximize service levels and product availability.

• Collaborative Planning: Conduct regular structured supply chain review meetings with customer replenishment teams to align on forecasts inventory strategies and upcoming events.

• Risk Mitigation: Ensure supply risks are communicated early and managed effectively to avoid disruption to commercial plans.

Operational Excellence & Planning

• Forecasting: Build CP and customer forecast capabilities by working closely with Customer Development and Demand Planning on continuous improvement initiatives.

• Event Management: Ensure the timely and cost-effective delivery of job-buys special packs and promotional events.

• Process Optimization: Identify and lead a pipeline of mutually beneficial projects such as order and truck maximization while partnering with 3PL and transport providers to simplify the order-to-delivery process and improve DIFOT.

Strategy & Analytics

• Inventory Analysis: Liaise with customers on inventory management to identify simplification opportunities.

• Data Capabilities: Build and leverage data and analytics capabilities to drive operational efficiencies across the supply chain.

Experience & Qualifications

Required:

• Education: Degree qualified.

• Professional Experience: At least 5 years of Supply Chain experience preferably in a customer-facing role.

• Sector Knowledge: Prior experience within supply chain customer development or planning in a retail grocery channel/FMCG environment is highly regarded.

• Soft Skills: High level of organisational and time management skills with a growth mindset and a high degree of curiosity

• Leadership: A self-starter capable of working autonomously who is confident in challenging the status quo and influencing senior management.

• Problem Solving: Proven ability to demonstrate quick flexible and creative thinking with pragmatic commercial problem-solving skills.

Preferred:

• Tech Stack: Proficiency in Google Suite (Sheets Slides Docs) and Microsoft Suite.

• Data Analytics: Strength in using tools such as Domo SAP or BI.

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Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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