Regional Quality & Benchmark Specialist, R2L Refrigeration

Operations is at the heart of Amazons business. We are known for our speed accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:
As the Regional Quality & Benchmarking Specialist you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers evaluate Fulfillment Center RME performance and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.

What Do We Offer
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 matching 401(k) program and up to 20 weeks of paid parental leave. But wait theres more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!


Key job responsibilities
Key job responsibilities include but are not limited to:
- You will develop parts cage quality standards by creating work benches tracking quality data and vendor defect rates and building standard work processes for parts quality management
- You will create risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts mechanisms
- You will define RME standard work procedures for maintenance quality timing and structure across all sites and providers while conducting regular field audits to analyze performance against best practices
- You will lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management (PM) processes that meet safety and effectiveness standards
- You will be able to travel domestically up to 80%


- Bachelors degree in Electrical or Mechanical Engineering Engineering Technology Reliability Engineering or 2 years of Amazon RME (BB/3P) Full Time Exempt experience
- 5 years of maintenance or engineering experience
- 5 years of directly managing and responsible for multiple large projects experience
- 5 years of Microsoft Office products and applications experience
- Work flexible schedule including weekends nights and holidays

- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience communicating clearly and concisely with leadership stakeholders and cross-functional teams
- Experience with analytical tools and ability to dive deep into metrics and reporting
- PMP certificate

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Phoenix - 119600.00 - 161700.00 USD annually
USA TN Nashville - 107600.00 - 145600.00 USD annually
USA TX Dallas - 119600.00 - 161700.00 USD annually
USA TX Houston - 119600.00 - 161700.00 USD annually
USA VA Arlington - 119600.00 - 161700.00 USD annually
USA WA Bellevue - 119600.00 - 161700.00 USD annually