Principal, Process Excellence
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Job Location:
Ashburn, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who You Are:
Our Global Process Ownersare empoweredwith executive sponsorship and formal decision rights to set standards approve changes and resolve misalignment. This is a builder role for a leader who can think strategically and stay hands on define and enforce standards lead process design and guide implementation to leave a lasting operational fingerprint on how QTS runs.
The Impact You Will Have:
As thePrincipalofProcess Excellence you will define the enterprise process architecture that enables scale speed and decision clarity. Sitting at the intersection of strategy execution and transformation you will own connected process areas end to end align them to enterprise goals andleadthe design of standardized scalable ways of working across functions. You will set global process requirementsidentifygaps between current and futurestate and drive adoption through clear standards governance and enablement.
What You Will Do:
Architect a scalable GPO engagement model that enables consistent execution across business lines and includes key areas such as Plan-to-Build Source-to-Play Acquire-to-Operate Hire-to-Retire and Lead-to-Lease
Set enterprise process requirements for enterprise technology initiatives (ERP workflow analytics) ensuring solutions enable standardized global processes and scalable future-state operations
Set the standard for enterprise process documentation including process catalogs standards SOPs and KPI dashboards
Define process requirements and standards that inform technology roadmaps; partner with technology owners to ensure configuration supports standardized processes.
Establish andmaintainthe enterprise process taxonomy and standardsincluding definitions ownership controls and documentation expectations
Align enterprise process standardsand review councils reviewstrategic goals performanceand ensure process governance integrates with enterprise initiative governance
Establish produce andmaintainany associated KPI performance metrics compliance control monitoring and decision-making escalation
Design and launch the Global Process Owner Playbookestablishingthe foundation for how GPOsoperateenterprisewide
Lead the Global Process Owners to map current and future state workflows handoffs and ownership overlaps
Ensure adoption of process standards through training guidance communications and compliance reinforcement in partnership with change and business leaders
Partner with integration and analytics teams to ensure process performance measures reporting and controls are supported by the required system and data capabilities
Establish a fact-based view of process performance and variation using process analytics and mining insights toidentifybottlenecks compliance gaps and improvement opportunities
Build executive and cross-functional partnerships to drive process standardization and serve as final decision authority for cross-domain process conflicts
Ability to travel on average 25% of the time building in-personconnectionsand developing strong relationships with stakeholders
What You Will Need to be Successful:
Bachelors degree in business administration Management Information Systems or related field orpreviousequivalent experience
Tenor more yearsof progressive professional experience including senior leadership roles in business operations process management consulting transformation or related disciplines
Five or more years of experience inglobal process management process optimization and enterprise change initiatives
Strong command of process improvement and operational excellence methods (Lean Six Sigma BPM) applied in enterprise environments
Proficiencyand experience working withprocess modeling and documentation tools;abilityuto translate process standards into system requirements and controls
The Skills to Get You There:
Demonstrated experience acting as an end-to-end global process owner or equivalent enterprise role
Experienceoperatingin highly matrixed global organizations
Experience with process mining and analysis platforms (e.g.Celonisor similar) is a plus
Strong leadership communication and stakeholder engagement skills
Experience with integrated business planning (IBP) and system data integrations is a plus.
Ability to manage multiple stakeholders and prioritize tasks in a fast-paced environment
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.
About Company
QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space within North America and Europe. Through it's software-defined technology platform, QTS is able to deliver sec ... View more
