Manager, Strategic Event Outreach

Build your best future with the Johnson Controls team!

Who we are:

Johnson Controls is global leader in smart healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What We Offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K medical dental and vision care.

• On-the-job/cross-training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

About the Role:

Johnson Controls Global Data Center Solutions business uses major industry events and hosted customer experiences to build relationships create executive access showcase our capabilities and strengthen our brand in the market. We are seeking a proactive relentless outreach leader to own the outbound motion around our priority events - turning target account lists into booked meetings confirmed RSVPs and high-value customer engagement.

This is a remote based opportunity with 10% Travel

Core Purpose

Act as the Strategic Event Outreach Manager for our Data Center business owning the outreach engine that drives customer traction before each event and builds a reusable contact and engagement system that compounds value year after year.

Key Responsibilities

Event Outreach & Meeting Generation (40-50%)

• Own outbound outreach for priority Data Center events and hosted experiences including booths meeting rooms dinners receptions and executive/customer events.

• Build and execute pre-event outreach plans to secure meetings with customers prospects and targeted partner contacts across major shows such as Data Center World 7x24 Yotta PTC DCD DICE and other priority events.

• Conduct high-volume high-quality outreach through phone email LinkedIn and other channels as appropriate; persist with disciplined follow-up until meetings are booked declined or clearly dispositioned.

• Drive RSVP conversion and meeting confirmations so our executives meeting rooms and hosted events are fully leveraged with the highest-value interactions possible.

Target Account Research Contact Discovery & Pipeline Management (30-40%)

• Research target companies attendees and decision-makers using attendee lists CRM data LinkedIn Sales Navigator ZoomInfo/Apollo company websites partner ecosystems and other intelligence sources.

• Build and maintain clean event contact lists with account priority role/title relationship context outreach status and next-step tracking; identify likely attendees even when official attendee lists are unavailable.

• Create repeatable call lists outreach templates and event-by-event databases so each show becomes easier and more productive over time with institutional knowledge carried forward year after year.

• Maintain accurate tracking of meetings booked RSVP status contact quality no-shows follow-up completion and target-account coverage in CRM and event trackers.

Cross-Functional Coordination Event Support & Continuous Improvement (20-30%)

• Partner closely with Marketing Sales account leaders and event owners to align target lists messaging executive priorities and meeting-room schedules before each event.

• Support pre-event on-site and post-event follow-up workflows so leads are routed appropriately commitments are honored and customer touchpoints are not lost after the show.

• Coordinate as needed with alliance partners OEMs ecosystem partners sponsorship partners and strategic/channel partners where they are part of the event strategy.

• Represent Johnson Controls professionally in every interaction combining persistence responsiveness and a hospitality mindset to create a polished customer experience.

• Continuously improve outreach messaging targeting and process discipline based on results feedback and KPI trends to strengthen event ROI over time.

What Success Looks Like

Year 1

• A repeatable outreach engine is operational for priority events with clear target lists outreach cadences ownership and reporting.

• Customer meetings booked per event increase meaningfully and executive meeting-room utilization improves through earlier and more disciplined outreach.

• RSVP conversion and attendance at hosted dinners receptions and hospitality events become more predictable and measurable.

• A growing high-quality event contact database is established and structured for reuse across future shows improving speed and effectiveness year over year.

• Follow-up completion lead disposition and show-by-show pipeline visibility improve making this role a trusted partner to Marketing and the broader Data Center organization.

Ongoing

• Priority events consistently generate stronger customer traction denser meeting schedules and better-quality executive engagement.

• Brand visibility and event ROI improve because the right customers prospects and partners are brought into the room more consistently.

• The outreach process remains organized scalable and performance-oriented with measurable progress against core KPIs and continuous improvement over time.

Qualifications:

Expertise

• 3 years in outbound prospecting business development inside sales event outreach field marketing support customer engagement or a similar B2B customer-facing role; data center or infrastructure markets preferred.

• Proven ability to book meetings drive attendance and convert target account lists into qualified customer engagements through persistent outreach and follow-up.

• Strong working knowledge of CRM and research/prospecting tools such as Salesforce HubSpot LinkedIn Sales Navigator ZoomInfo Apollo event platforms Excel and related workflow tools.

• Comfortable conducting high-volume multi-channel outreach and researching organizations to find the right contacts with limited starting information.

• Able to manage a global portfolio of events with a primary emphasis on U.S. shows while balancing speed detail and quality across multiple deadlines at once.

Leadership & Interpersonal

• Fearless on the phone and confident initiating outreach with senior customer prospect and partner contacts.

• Self-starter and true go-getter who takes initiative hunts for answers and does not wait for perfect direction to move work forward.

• Highly organized and process-disciplined with the ability to manage lists follow-ups deadlines and details across many parallel event workstreams.

• Professional and polished communicator with persistence resilience sound judgment and a strong hospitality mindset; can push for action without becoming pushy.

Education

• Bachelors degree preferred; equivalent practical experience welcomed.

SALARY: $90000 - $150000 (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.