Marketing and Operations Coordinator

Critical Systems Marketing & Operations Coordinator

Rockville Maryland (in-office)
Department: Operations & Marketing
Employment Type: Full-Time

Who We Are:
Critical Systems is in an exciting stage of growth expanding our operational excellence while enhancing our market-facing presence and client experience. We are seeking a highly organized proactive Marketing & Operations Coordinator someone who thrives on orchestrating systems streamlining processes and crafting communications that make a lasting impact both internally and with clients.

This is more than an operations role its an opportunity to ensure every process tool and message enhances the professionalism precision and elevated experience our clients expect. If you approach challenges with creativity and resourcefulness confident that every problem has a solution and are passionate about elevating how a high-performing team operates and communicates we want to hear from you.

What You Will Need:

• Bachelors degree in Business Marketing Communications or a related field or equivalent experience
• 2 years experience in operations marketing or project support preferred
• Exceptional oral and written communication skills
• Proficiency with Microsoft Office applications and the ability to quickly adapt to new systems as needed
• Self-motivated proactive and comfortable prioritizing tasks and working independently

What You Will Do:

• Operations
  • Proactive oversight of day-to-day operations of internal systems ensuring reliability and efficiency
  • Support Sales Team Leader and Owners with coordination and administrative processes including internal and external communications
  • Champion travel and event logistics including booking team travel internal/external events client trainings and catering
  • Maintain accurate documentation to support informed leadership decision-making including financial records
  • Identify opportunities to streamline processes boost team efficiency and enhance outward-facing communications
• Marketing
  • Head up internal and external communications supporting Sales Team initiatives including newsletters digital content and email campaign support
  • Design and update physical and client-facing materials including banners brochures and all branded materials
  • Ensure website and all team templates reflect unified branding

What You Will Get:

• Health Dental and Vision Insurance
• 401(k) with matching and profit sharing
• Generous Paid Time Off (PTO)
• Competitive salary with performance-based incentives
• Opportunities for professional development and continuous learning
• Collaborative growth-oriented team culture
• Employee Assistance Program

How to Apply:
If you are an organized proactive professional who thrives at the intersection of operations and marketing we want to hear from you. Please submit your resume and a brief cover letter outlining your qualifications and interest to Drew Foard

Join Critical Systems and help us elevate both our operational excellence and our brand presence where your work directly impacts our clients our team and our growth.

Required Experience:

Manager