ITS Systems Eng II (CIS), Corporate Infrastructure Services, Corporate Infrastructure Services, IT

Corporate Infrastructure Services (CIS) builds and operates the systems that power Amazons corporate offices globally the networks compute platforms audio-visual systems and operational tooling that every Amazonian depends on. Our Systems Engineering function owns the operational standards fleet governance observability and engineering practices that keep this infrastructure reliable secure and cost-effective across a worldwide footprint.
We are looking for a Systems Engineer with a focus on fleet management and operational excellence. You will own the operational health compliance and lifecycle management of infrastructure fleets ensuring that our infrastucture device estates are accurately inventoried properly governed and operating within defined standards. You will be the person who knows what we have where it is what state its in and what needs attention.
This role combines hands-on systems engineering with fleet-level operational thinking. You will troubleshoot difficult systems problems across hardware software networking and cloud platforms. You will build automation that scales fleet operations replacing manual processes with repeatable reliable mechanisms. You will create and maintain the SOPs runbooks and documentation that enable consistent operations across a global footprint. You will identify patterns that affect fleet health performance and compliance and drive improvements that deliver measurable results.
You will work autonomously taking ownership of problems even when they cross domain boundaries. You will be proficient across multiple technology areas operating systems networking compute hardware cloud platforms and monitoring tools. You will use AWS services (EC2 Lambda Systems Manager CloudWatch DynamoDB S3 Fleet Manager) and scripting languages (Python PowerShell Bash) to build the automation and tooling that keeps fleet operations efficient and scalable.


Key job responsibilities
Own the operational health and compliance of infrastructure fleets maintaining accurate inventory tracking lifecycle status and ensuring fleet governance standards are met
Troubleshoot and resolve difficult systems problems across hardware software networking and operating environments driving root cause resolution
Build automation that scales fleet operations device discovery compliance scanning firmware tracking health monitoring and lifecycle reporting
Create review and improve SOPs runbooks and documentation to ensure consistent repeatable operations across sites and regions
Identify patterns that affect fleet performance reliability availability or compliance and deliver automation that addresses them at scale
Drive operational excellence initiatives that demonstrate measurable improvements to fleet health compliance posture and operational efficiency
Provide insight to engineers across domains (software hardware networking security) on how their components interact to form a system
Participate in on-call rotations diagnosing and resolving operational issues across the infrastructure estate
Mentor junior engineers helping them understand systems architecture operational practices and fleet management disciplines
Contribute to team design scoping and prioritisation discussions with informed operational and fleet perspective


- Bachelors degree in Systems Engineering Computer Science or related field or relevant work experience
- Experience in site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration
- Experience working with Linux
- Experience in systems engineering
- Experience in any of the following: Python Java Perl PHP Ruby Bash Shell or equivalent

- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability scalability and security
- Experience working in 24/7 production environment
- Experience with service-oriented architecture and web services

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