Clinical Improvement Specialist

Job Details

Job Description

The Clinical Improvement Specialist Designer/Engineer advances the execution of organizational clinical strategic improvement through the analysis of data to identify opportunities evaluation of technology that supports the workflow recommends solutions based on best practice and implements changes to improve clinical outcomes.

Essential Functions

Interacts with co-workers visitors and other staff consistent with the values of Jefferson. (Do not delete move or over-write this statement)

Leverage deep knowledge of health care operations patient care quality and safety to evaluate the

current state in relation to the organizations goal quality outcomes and patient safety apply

systems science usability HFE concepts informatics best practice synthesize findings and

recommendations communicate to stakeholders gain alignment and implement improvement and

monitor outcomes

Understand complexity of patient journey through acute care and ambulatory setting.

Develop lead and execute innovative strategies to advance value-based decision-making and

improve system efficiency and quality. Knowledge of payor contracting and reimbursement models.

Apply research and evidence-based practice to identify optimal solutions.

Engages in design of workflow to support key quality/safety initiatives and systems improvement

with nursing and physician leadership informatics analytics population health and the entire

OnPoint team across service lines ambulatory post-acute inpatient and community.

Employs/Understands and applies informatics theory assesses purpose and usability of critical

workflows within the EMR and assists in triage and prioritization of significant opportunities for

improvement. Able to design system improvements through workflows and technology

Champions utilization of technology to drive performance in quality value and safety across all

pillars of clinical care through usability analysis and human factors engineering principles

Collaborates with IS&T and Informatics to ensure processes and infrastructure to capture critical

patient information to support prioritization and drive improvement

Employs data analytics expertise to recognize the opportunities to improve patient-oriented quality

outcomes

Identifies meaningful opportunities to align clinical improvement efforts with cost reduction efforts

(ie. Clinical variation utilization)

Obtains and utilizes data to analyze the EMR to ensure efficient and effective processes of care

with specific focus on non-acute environments.

Possesses advanced skills in Excel SQL and Business Intelligence tools ( Tableau Power BI)

Ability to coordinate and lead organization wide initiatives and improvement work

Advance strategic plan on a page to ensure clarity of budget/resources timeline/schedule and

scope of work

Demonstrates clear communication skills and ability to present data and findings in a succinct way

to engage diverse teams

Leverages a One Jefferson approach to support deployment of standard processes across pillars to drive priority clinical integration activities.

Fosters strong relationships with clinical operations to support achievement of high priority

strategic plans and KPIs

Assists operations to identify key performance indicators and provides guidance/recommendations

for visualization concepts and access/distribution strategy across the organization

Maps workflows and creates flow charts using advanced Visio skills to provide context for critical

decision-making and strategy communication with IS&T and organizational operations

Promotes overarching efforts of OnPoint Program to improve equity experience quality safety and

population health across all pillars

Applies relevant systems and safety science to all high impact organizational clinical quality

improvement efforts

Aligns with value-based contract high impact priorities and supports plans to achieve goals working

in partnership with divisional leadership population health and JMG leadership

Develops and maintains trusting relationships with key stakeholders to foster collaborative

improvement efforts.

Competencies:

Functions as an advocate change agent while serving as a positive role model for encouraging others to embrace operational changes and transformation. Develops and fosters strong relationships with critical stakeholders Provides clear and comprehensive communication of OnPoint Clinical Improvement and Transformation strategy. Utilizes reporting software web-pages printed materials and other media to convey information to stakeholders and management.

Education:

BS in relevant clinical field Healthcare Administration Quality and Safety or Informatics. 7 years

experience in analytics informatics or quality improvement.

AND

Experience:

Proven ability to work in teams with diverse backgrounds and experiences

Superior interpersonal management skills and emotional intelligence

Extensive experience overseeing large complex projects in a dynamic healthcare

environment and within other healthcare organizations

Excellent communication and interpersonal skills with strong leadership and multitasking skills.

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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