Operations Coordinator

Natural Habitat Adventures (Nat Hab) a Boulder-based global adventure travel company focused on nature experiences is seeking an Operations Coordinator to join ourAdventure Operations team responsible for orchestrating thelogisticsbehind our trips.In this role you will help ensure that our partners and field staff are fully equipped with the information and resources they need to deliver exceptional guest experiences on every departure. This is a full-time exempt position with a hybrid work schedule.

Werelooking for someone who thrives in a collaborative mission-driven environment brings exceptional organizational and communication skills and aligns closely with our culture and values. Ifyourepassionate about adventure travel and eager to make a meaningful impactyoullfind a home herehelping us connect people with nature and inspire conservation through travel.

RESPONSIBILITIES

• Thoroughly review compile and send departure-specific information to Nat Habs in-country operators contracted partners (hotels restaurants service providers) andField Team. Most communication is done viaemailworking heavily in our CRM software. Guest information includes passport details flight itinerariesmedical/dietary information and special requests.

• Organize select program details andlogisticsfor destinations around the worldworking intimately with Trip Owners and other staff(as needed).Logisticsinclude but are not limited toscheduling and confirming restaurantactivityandtransportation needson select programsassistingwithExpedition Leader and field staff flightsfacilitatingguest visa needsand the management of room releases with individual properties and operators.

• Assistwithor own thecreation and dissemination of fieldteamdocumentation.

• Assistwithorownaccuratedata entry record-keeping andmaintainingoperational databases ensuring data and content integrity across all platforms
  

• Act as a resource for in-house Adventure Specialist and Guest Services colleaguesregardingtrip-specific information such as itinerary hotelmealor transportation details travel documents etc.

• Mayassistwith theresearch anddevelopmentof new itinerariesor programs.

• May includethemanagement of vendor or partnerrelationships and/orinvoices.

• Thisis a collaborative teamrolethat includessupporting/backing upTrip Ownersas needed.
  

• Mayassistin the planning and execution of training retreats locally and around the world.
  

• The positionmayinclude other responsibilities and opportunities not listed above
  

SKILLSAND QUALIFICATIONS

• Previousexperience inlogisticsand data managementpreferred.

• Travel industry experience is notbut a plus.

• Proficient in MicrosoftOffice Suite.

• Computer database experiencepreferred.

• Organized detail-oriented and able to prioritize and manage tasks to meet deadlines.

• Able to self-manage take initiativeand offer solutions.

• College degree preferred.

COMPENSATION

Starting salary range: $60000-$63000plus annual bonus. Compensation will becommensuratewith experience. (Per Colorados Equal Pay for Equal Work Act employers must include compensation ranges in jobpostings.)This is afull-time exempt position.

This role includes a comprehensive benefits package with medical dental and vision insurance; a401(k)-retirementplan; generous paid time off; and paid holidays.Additionalperksinclude annual opportunities for paid travel on Nat Hab adventures complimentary stays at our Colorado mountain house access to The Nest significant discounts with partner travel companies and pro-deal pricing on outdoor gear. Our Louisville Colorado office also offers scenic trails an on-site fitness facility and a café serving daily breakfast lunch and locally roasted coffee.Benefits are subject to change at the companys discretion.

LOCATION AND TRAVEL

This positionoffers a hybrid schedule and requires in-person attendance at our Louisville Colorado office at least 50% of the workweek. This positionalsorequirestwo to fourweeks of travel annually to meet the needs of the
role.This location and travel policy is subject to change at the companys discretion.

WORKING HOURS

Nat Haboperatesa 24/7 global adventure travel business and this role reflects that reality. While standard company office hours are Monday through Friday 8:00 AM to 5:00 PM MT and Saturdays from 8:00 AM to 3:00 PM for select members of our guest-facing teams.Pleasenotewhile this role is not part of the guest-facing rotationadditionalhours may beto meet the needs of the role.

The company also holds one annual all-staff week that requires attendance as well as a second in-office week scheduled by your department.

DIVERSITY AND INCLUSION STATEMENT
At Natural Habitat Adventures we believe that diversity enriches every journey. We are committed to fostering an inclusive workplace where individuals from all backgrounds identities and life experiences are welcomed respected and valued. We encourage applicants from allwalks of lifeto join useven if youhaventworked in the travel industry before. Ifyourepassionate about our mission and bring ideas talents or perspectives that can help make Nat Hab a more innovative and resilient company we want to hear from you.

DISCLAIMER STATEMENT
This job description is intended to outline the general nature and level of work performed in this role. It is not an exhaustive list of all responsibilities duties or skills required of the position and responsibilities may change at any time based on business needs.

Required Experience:

IC