| About the Role The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticuts digital government services. The UI/UX Designer will support the mission by developing and implementing service design graphic design and website design with new and ongoing projects. Furthermore the UI/UX Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product. An ideal candidate should be a talented and knowledgeable designer with fresh creative ideas and an excellent eye for addition to understanding user experience design and development methodologies the candidate should also have experience working in an Agile environment. Experiences Required for This Role User Centered Service Design At least 5 years of experience and use cases with the following: -
Building and communicating understandings of the users and their behavior -
Working with a cross-functional team to prioritize work to meet user needs -
Providing insights on how users interact with the service or product -
Designing and redesigning services Website & Graphic Design At least 5 years of experience and use cases with the following: -
A portfolio of work including examples of at least 2 real-time projects -
Understanding of design thinking and design principles related to designing and developing graphics user interface user experience content for website development social media and print -
Designing layouts typography line composition color and other graphic design fundamentals -
Performs the most complex duties in design and preparation of electronic graphic artwork using various media -
Understanding component-based development within a CMS -
Experience in responsive development across all media platforms: web mobile etc.. -
Experience working with an enterprise CMS platform such as Sitecore Adobe Experience Manager Drupal Joomla etc. -
Coding experience and understanding HTML 5 Bootstrap 4.0 CSS 3 -
Understanding image optimization for web and mobile -
Confer with supervisors and others as to most appropriate media and method of design -
Performs a full range of graphic art activities -
Design and maintain websites User Acceptance Testing At least 3 years of experience and use cases with the following: -
Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs -
Helping to discover problems while the service is being developed -
Checking the operating environment to make sure test results are valid -
Helping increase user and agency confidence in future service or product delivery -
Helping reduce the risk of reputational damage -
Recruiting and leading testing groups; running research sessions with users -
Understanding accessibility issues and engage with team to build with equality Digital Platforms Tools & Discipline At least 3 years of experience and use cases with the following: -
Working with enterprise scale digital platforms and products -
Using productivity and analysis tools to manage iterative delivery such as JIRA Google Analytics Git Repository MS TEAMS Confluence -
Experience working in the Agile development methodology Performance in Complex Situations At least 3 years of experience and user cases with the following: -
Communication and collaboration with state-wide partners -
Encouraging an interactive cooperative collaborative and customer-focused work environment -
Comfort in blazing a path through an ambiguous work environment -
Judgement fitting to the ever-changing environment -
Government-specific task management Knowledge Skills and Ability UI/UX Design -
Experience in designing managing and optimizing websites -
Experience working in an enterprise component-based CMS -
Experience in wireframing prototyping mock-up creation IA mapping user flows -
Proficiency in HTML 5 Bootstrap 4.0 CSS 3 -
Proficiency in Adobe Creative Suite: including Adobe XD InDesign Illustrator and Photoshop -
Proficiency in Figma Miro Zeplin -
An understanding of social media management and content creation -
Understanding of image and video optimization for online media -
Understanding and application of visual design principles -
Understanding responsive design -
Understanding the importance of accessibility and the development requirements to meet compliance with WCAG standards -
Experience with A11Y testing tools -
Experience in Agile development process User Acceptance Testing Performance in Complex Situations -
Ability to distill complex concepts into simple ideas -
Exceptional verbal and written communication skills -
Demonstrated ability to meet deadlines handle and prioritize simultaneous requests and manage laterally and upwards -
Comfort in blazing a path through an ambiguous work environment -
Prioritization organization and triage in an independent environment -
Understanding of the Agile development process Team Player -
Supporting teammates skills and behaviors development and delivery -
Communication and collaboration with state-wide partners -
Creative and analytical thinking with strong problem-solving skills -
Judgement in dealing effectively and diplomatically with government staff -
Ability to maintain strict confidentiality Preferred Skills & Qualifications -
An associate degree or higher in UI/UX design HCI design graphic design web design or web development -
5 years professional experience in web design graphic design web development -
A portfolio of work including 2 examples of real-time work -
1 year of user-centered design -
1 year of user research and analytics -
1 year of customer relationship management platforms such as Salesforce -
1 year of web content management platforms such as Sitecore |