Esthetician and Front of House Noho
New York City, NY - USA
Job Summary
- 401(k)
- Competitive salary
- Employee discounts
- Paid time off
As a Trainer you will deliver exceptional facial workouts while driving outstanding customer experience sales and client retention.
As a Studio Host you will be the first point of contact for our clients managing bookings and delivering a 5* experience while maximising every sales opportunity through rebooks and retail.
IMPORTANT INFORMATION
Must be available for the schedule training: Monday 20th April - Friday 1st May
Must be able to work the following schedule: Wednesday 10am-7pm Thursday -Sat 7:30am-2pm and Sunday 9-5pm
- Deliver an exceptional client experience at every touchpoint driving retention and retail performance
- Promote and sell FACEGYM workouts and homecare products with confidence and strong product knowledge
- Manage bookings and client enquiries clearly communicating contraindications
- Ensure smooth daily studio operations including professional enforcement of policies
- Handle customer complaints with confidence both in person and over the phone
- Maintain cleanliness and organisation of front-of-house areas in line with Health & Safety standards
- Confidently use booking and POS systems including Zenoti
- Communicate effectively with the team and support across locations when required
- Uphold a professional image and consistently represent the FACEGYM brand
- Deliver high-quality results-driven FACEGYM workouts tailored to each client
- Maintain expert knowledge of treatments products and tools
- Achieve individual sales targets and complete all required reporting accurately
- Follow all hygiene grooming and uniform standards
- Ensure treatment areas are clean stocked and compliant with Health & Safety guidelines
- Adhere to strict sanitisation practices and proper care of tools and equipment
- Must be eligible to work in the US and hold a valid New York Esthetician License
- Flexible to work consistent weekly shifts including evenings rotating holidays and a minimum of four weekend shifts per month
- Ability to deliver all menu services after successful completion of FACEGYM bootcamp training
- Able to stand for extended periods (minimum 3 hours) while delivering consecutive workouts maintaining safe body mechanics
- Reliable punctual flexible and committed to delivering excellence
- Willing to support across all locations as needed
- Host pay: $25 per hour
- Trainer pays: Higher of either service commission (18% of pre-tax menu price) or hourly pay at $25/hour for client service time
- Event pay: $40 per hour
- Retail commission: 25% on skincare and manual tools 10% on FACEGYM electrical tools 5% on third-party products
- Generous retail commission structure
- Paid time off (for both full-time and part-time employees)
- Medical dental and vision coverage
- 401(k) plan and life insurance
- Paid training and ongoing development
- Clear career progression within a fast-growing global brand
- Exclusive discounts on FACEGYM treatments and products
- Work for an innovative fast-growing global beauty brand
- Be part of a high-energy results-driven team
- Gain world-class training in a unique concept
- Build a rewarding career with real earning potential
THE HOME OF FACIAL FITNESS
About Company
Our Company Brand: FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and ... View more