IT Operations Engineer

IT Operations Engineer

Make an Impact Where Technology Meets People

Were looking for a hands-on IT Operations Engineer who thrives on solving problems and keeping people this role youll be the go-to expert supporting desktop technology across multiple locationstackling everything from day-to-day support to small IT projects that make a real difference.

What Youll Do

• Own and manage incoming Help Desk requests (onsite & remote)
• Troubleshoot and support desktops laptops printers phones mobile devices and scanners
• Support Windows Microsoft 365 Teams Outlook Adobe iOS and remote access tools
• Coordinate new hire setups and employee departures
• Install maintain and retire desktop hardware and software
• Manage Active Directory users assets and inventory
• Test and deploy hardware/software upgrades
• Support secure access including badge/fob activation

What You Bring

• Bachelors degree in IT Computer Science or related field
• 35 years of Help Desk or Desktop Support experience
• Strong knowledge of Windows OS Microsoft 365 Active Directory and mobile devices
• Proven troubleshooting skills and a customer-first mindset
• Comfortable supporting executives to frontline employees
• Organized adaptable and able to juggle multiple priorities

Nice to Have

• Experience supporting multiple facilities and remote users
• Hardware/software rollout experience
• Microsoft or Help Desk certifications
• Exposure to networking security and patch management tools

Why Join Us

• Work with a collaborative high-performing IT team
• Variety in your daysupport projects and problem-solving
• Limited travel steady growth opportunities and meaningful impact

If you enjoy fast-paced environments solving complex tech issues and helping people do their best workwed love to hear from you.

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.