Service Delivery Specialist Automation

Position highlights

Main scope:

Use Ansible Terraform Power Apps OpCon to design implement and optimize automation solutions that drive operational efficiency and reliability across IT systems.
Utilize scripting languages such as Bash Python and PowerShell to develop and maintain automation solutions that streamline IT operations.
Design and implement automation workflows in Azure DevOps Pipelines for continuous integration and continuous deployment (CI/CD) processes.
Work with REST APIs to integrate different systems and tools for seamless communication.
Develop a deep understanding of Azure Clouds native automation tools and services (such as Azure Automation Logic Apps and Azure Functions) to design and implement scalable cloud-based automation solutions.

Main responsibilities:

Global workload automation in hybrid infrastructure: Datacenter & Cloud.
Central interface to design and schedule simple and complex workflows
Job and Batch Scheduling - Act as escalation point of contact to L1 teams also assisting in the relationship with L3/Architect teams and vendor.
Documents promote and control the scope assigned.
Work closely with the IT team to identify automation opportunities understand system requirements and effectively communicate automation solutions.
Ensure that automated processes comply with security and automation policies and standards proactively addressing any vulnerabilities or compliance issues.
Ensure documentation is in place for all moves into production.
Monitor and maintain automation workflows ensuring timely resolution of any failures by implementing necessary bug fixes or hot fixes to restore operational continuity.

Main requirements:

Must have (key areas):

Ansible - Experience in writing Ansible playbooks for configuration management and automation tasks.
REST API - Knowledge and experience in interacting with RESTful APIs for automation and integration purposes.
Linux Administration bash scripting; management of Cron as job scheduling; Understanding the day-to-day operational work for the OS.
Windows Administration - PowerShell scripting; including management of Windows Task Scheduler; Understanding the day-to-day operational work for the OS.
Experienced with DevOps and Agile
Azure DevOps Pipelines - Proficiency in setting up and configuring CI/CD pipelines for application deployment.
AI and Agentic knowledge

Good to have:

Azure Cloud - Understanding of Azure services resource provisioning and management.
PowerApps and PowerBI
Monitoring Auto-healing actions Develop auto-healing mechanisms across cloud and hybrid environments including health probes failure detection and automated remediation workflows.
Windows package manager - Chocolatey
IaC - Terraform